Find Fulfillment in Serving Others and Helping Patients Reach Their Goals Are you someone who thrives in meaningful conversations, enjoys connecting with others, and wants to be part of a mission-driven healthcare team? We're looking for a full-time Front Desk Patient Admin who is as passionate about patient care as they are about creating a welcoming, efficient experience for every person who walks through our doors. This is not your typical front desk job — you'll be the first voice and face of the practice, responsible for building trust, educating patients on their journey to better health, and ensuring every touchpoint reflects the care and excellence we stand for. What This Role Is Really About This position is the bridge between a patient in pain and the care they need. You'll guide prospective patients toward the right next step, handle cost and insurance objections with empathy and confidence, and make sure everyone feels seen, heard, and valued. Whether you're helping someone book their first evaluation, answering questions about care, or cheering them on after they graduate from treatment, your role deeply impacts their experience and our practice's success. Who This Role Is Perfect For You're outgoing, warm, and naturally empathetic You're a clear communicator who knows how to listen and guide You're comfortable with — and excited by — providing value, especially to active individuals who care about their health You have experience or a strong interest in the health, fitness, or rehab space You're energized by helping others succeed and being part of a team that practices what it preaches You can manage multiple tasks, systems, and conversations Key Responsibilities Serve as the first point of contact for all patient inquiries — by phone, text, email, and in person Follow a proven phone script to explain the value and investment of our services Guide new patients from first call to first visit with confidence and care Build relationships and rapport with patients throughout their treatment and beyond Handle scheduling, rescheduling, and day-to-day communication needs Maintain organized records and follow through on tasks without being reminded Communicate regularly with the team to keep everyone aligned and informed Spot opportunities to educate, retain, or re-engage past patients or referrals This Role Is Not For Someone Who… Avoids the phone or dislikes patient interaction Isn't comfortable talking about money with patients Struggles with technology or adapting to new systems Is looking for short-term work Application Steps Copy and paste the link below in your browser to apply for this position: https://go.in8wc.com/frontdeskca

Pay:

From $26.00 per hour

Benefits:

401(k) matching Employee discount Paid time off

Work Location:

In person