Treatment Coordinator Passion Dental

LLC - 4.5

Worcester, MA Job Details Full-time $24 - $28 an hour 22 hours ago Benefits Opportunities for advancement Qualifications Customer communication Full Job Description Treatment Coordinator, Passion Dental Passion Dental is seeking an enthusiastic, organized, and patient-focused Treatment Coordinator to join our team. As a Treatment Coordinator, you will play a vital role in helping patients understand their treatment needs, financial options, and next steps in their dental care journey. The ideal candidate is a strong communicator who can build trust with patients while helping them navigate treatment recommendations and insurance benefits. Responsibilities Present and explain treatment plans recommended by doctors Educate patients on treatment options, insurance benefits, and financial arrangements Coordinate scheduling for restorative, specialty, and follow-up treatment Verify insurance benefits and assist patients with understanding coverage Support treatment acceptance through clear communication and patient education Follow up with patients regarding outstanding treatment needs Collaborate closely with doctors, hygienists, and front office team members Maintain accurate patient records and documentation Help create a positive and welcoming patient experience Support office goals related to patient retention and treatment completion Why Join Passion Dental? Established patient base Supportive team environment Growth opportunities within a leading dental organization Competitive compensation Comprehensive benefits package Opportunities for professional development and advancement Qualifications Minimum 2 years of dental experience preferred Previous Treatment Coordinator, Dental Receptionist, Dental Assistant, or Front Desk experience preferred Strong understanding of dental insurance and treatment planning Excellent communication and customer service skills Ability to explain treatment and financial options in a professional, compassionate manner Strong organizational and multitasking abilities Experience with Dentrix, Eaglesoft, Open Dental, or similar dental software preferred Positive attitude and team-oriented mindset Commitment to providing exceptional patient care Preferred Qualifications Experience presenting treatment plans and financial arrangements Experience working in multi-provider dental offices Knowledge of PPO, Medicaid, and fee-for-service insurance plans Bilingual candidates encouraged to apply Passion Dental is seeking a Treatment Coordinator for our Worcester location. This position is ideal for an experienced dental professional who enjoys helping patients understand their treatment options, coordinating care, and creating a positive patient experience. The ideal candidate is organized, personable, and committed to exceptional customer service.