Rockville, MD Full-Time | Monday-Friday Crown Dental Care is looking for an experienced, dependable Dental Front Desk / Treatment Coordinator to join our team. We're a busy, established dental practice looking for someone who is confident working in a fast-paced environment, communicates well with patients, and understands what it takes to keep a dental schedule running smoothly. This is a hands-on front desk position, so we're looking for someone who is comfortable managing multiple responsibilities throughout the day and working closely with both our administrative and clinical teams.
Responsibilities Include:
Welcoming and checking in patients Answering phones and managing patient communication Scheduling appointments and maintaining a productive schedule Checking patients out and scheduling their next visits Collecting payments and reviewing account balances Presenting treatment plans and discussing financial arrangements Following up on unscheduled treatment Reviewing upcoming appointments and identifying scheduling and treatment opportunities Communicating with the clinical team to keep the day running efficiently Helping resolve patient questions and concerns professionally Supporting other front desk responsibilities as needed We're Looking for
Someone Who:
Has prior dental front desk experience Is confident discussing treatment plans, fees, and financial arrangements with patients Understands dental scheduling and the importance of maintaining a productive schedule Is comfortable collecting payments and discussing patient balances Has strong communication and customer service skills Is organized, detail-oriented, and able to multitask Is dependable and punctual Takes initiative and is willing to jump in where needed Works well as part of a team Is comfortable learning new systems and workflows Experience with Open Dental is a plus, but not required. Schedule This is a full-time, Monday-Friday position.
Monday-Thursday:
6:30 AM-3:00
PM Friday:
6:30 AM-2:00 PM Our patient hours begin at 7:00 AM, and all team members are expected to arrive at 6:30 AM to prepare for the day. Perks & Benefits Competitive pay based on experience Health insurance Dental benefits Paid time off and paid holidays 401(k) with employer matching Opportunities for professional growth and advancement About Crown Dental Care Crown Dental Care is an established, highly rated dental practice in Rockville, MD. Our team is committed to providing high-quality, comprehensive dental care while creating an exceptional experience for every patient. We're looking for someone who wants to become a reliable, long-term member of our team and takes pride in helping both patients and coworkers have a successful day. If you're an experienced dental front desk professional looking for a team where your skills, initiative, and reliability will be valued, we'd love to hear from you. Apply today!
Job Type:
Full-time Pay:
$24.00 - $30.00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Free parking Health insurance Paid sick time Paid time off Uniform allowance Vision insurance