Dental Hygiene Coordinator About the Role Our busy and growing dental practice is seeking an experienced, self-motivated Hygiene Coordinator to join our front desk team . In this role, you will play a key part in patient retention by managing hygiene schedules, handling outbound reactivation calls, and ensuring optimal provider utilization for checkups, routine hygiene care, and periodontal services .

Pay Rate:

$22.00

•$27.00 / hour

Bonus Structure:

Opportunities to earn monthly production/collection bonuses and performance-based incentives

Job Type:

Full-time, In-Office Schedule:

Monday

•

Thursday:

8:00 AM

•5:00

PM Friday:

8:00 AM

•3:00 PM Key Responsibilities Hygiene Scheduling & Patient Retention Manage hygiene schedules to achieve daily utilization goals through efficient appointment coordination . Execute outbound call lists to contact due and overdue hygiene/perio patients and re-engage patients who have fallen out of care . Handle incoming calls, schedule routine exams and hygiene appointments, and promptly follow up on missed appointments . Front Office Operations & Patient Service Deliver exceptional customer service by addressing patient inquiries, gathering accurate demographics, and updating financial information . Analyze operational metrics and schedule reports to track utilization and optimize open appointment slots . Maintain compliance with HIPAA regulations, patient confidentiality, and safety guidelines . Key Performance Metrics Complete full outreach on all assigned prophy and periodontal recall lists . Maintain a patient retention rate of 80% or higher . Keep hygiene appointment cancellation rates below 15% . Achieve 90

•100% hygiene schedule capacity .

Requirements & Qualifications Required:

2+ years of experience in the dental field . Strong customer service, interpersonal, and communication skills . Basic computer proficiency and essential arithmetic skills . Physical ability to sit, stand, walk, and occasionally lift/move up to 10 pounds .

Preferred:

Working knowledge of dental terminology, hygiene procedures, and periodontal care . Experience with dental practice management software, preferably Open Dental . Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Teams) . Benefits Competitive compensation ($22

•27/hr) plus bonus/incentive opportunities Paid Time Off (PTO) and Paid Holidays Group Health Insurance & Dental Care 401(k) with employer match Continuing Education support & Uniform allowance Modern office environment with a positive, team-focused culture