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Rochester Dentist in the Hills

Dental Treatment Coordinator

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Job Description

Treatment Coordinator -
Rochester Dentist In The Hills Location:
Rochester Hills, MI Job Type:
Full‑Time Rochester Dentist In The Hills is seeking a high‑performing Treatment Coordinator to join our growing practice. This role is ideal for someone who is organized, confident, and thrives in a fast‑paced dental environment. You will play a key part in keeping the doctor's schedule full, ensuring patients receive timely care, and supporting the administrative workflow of the office. About Our Practice We are a modern, patient‑focused dental office located in Rochester Hills. Our team values professionalism, efficiency, and exceptional patient care. We are looking for someone who takes initiative, communicates clearly, and enjoys working collaboratively. Position Overview The Treatment Coordinator is responsible for monitoring the doctor's schedule, checking out patients who require treatment, coordinating insurance documentation, and ensuring all treatment is scheduled promptly. This role requires strong attention to detail and excellent communication skills. Key Responsibilities Proactively monitor and maintain the doctor's schedule Check out patients who require treatment and schedule all recommended treatment before they leave Re‑confirm all unconfirmed patients and confirm the following day's schedule Review all doctor's patients to ensure yearly financials, medical history, and ID are updated Verify and upload insurance breakdowns every 6 months into patient images Ensure insurance breakdowns match open dental breakdowns Send required pre‑determinations for follow‑up appointments, including hygiene Call patients who are more than 5 minutes late; reschedule when necessary Walk patients out and collect copays and balances when needed Work unscheduled treatment reports during downtime and schedule all outstanding treatment Handle patient questions and concerns professionally before escalating to the Office Manager Answer all calls before the third ring Required Skills & Qualities Dental office experience preferred Strong communication and customer service skills Ability to multitask and stay organized Comfortable discussing treatment plans, scheduling, and financial policies Professional appearance and demeanor Reliable, punctual, and team‑oriented Why Join Us? Supportive team environment Growth opportunities Competitive pay Stable, long‑term practice Meaningful work helping patients receive the care they need How to Apply Submit your resume through Indeed. Please do not call the office directly. We look forward to meeting motivated candidates who want to grow with our practice and contribute to an exceptional patient experience.
Pay:
$20.00 - $25.00 per hour Expected hours: 33.0 per week
Benefits:
Employee discount Opportunities for advancement Paid time off Paid training
Experience:
Dental treatment coordinator: 5 years (Required) Ability to
Commute:
Rochester Hills, MI 48309 (Required)
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • Professional Development
  • Dental Insurance
  • Discounts/Reimbursements