Dental Treatment Coordinator - Patient Care & Case Acceptance Focus Charlotte, NC (Ballantyne Area) Join a Practice Where Patient Care and Team Culture Come First Aten & Garofalo Dentistry is seeking a Treatment Coordinator to join our established, highly reputable two-doctor practice in the Ballantyne area of Charlotte. This is a key role within our practice - supporting patients in understanding their treatment, navigating financial options, and feeling confident moving forward with their care. What You'll Do

• Guide patients through treatment plans and help them understand the value of their care
• Discuss financial options and support patients in making informed decisions
• Partner closely with doctors and clinical team to ensure seamless case presentation and follow-through
• Track and follow up on unscheduled treatment
• Support scheduling and coordination of treatment appointments
• Deliver a high-touch, personalized patient experience
• Communicate clearly and confidently with patients and team members What We're Looking For We're looking for a team member who brings strong communication skills and a genuine passion for patient care.

The ideal candidate:

• Has 2+ years of dental experience (Preferred)
• Communicates clearly and confidently, with the ability to simplify complex information
• Is comfortable discussing financials and helping patients move forward with treatment
• Is organized, detail-oriented, and able to manage multiple priorities
• Thrives in a collaborative, team-oriented environment
• Values building long-term relationships with patients and teammates Why Join Aten & Garofalo Dentistry We are a knowledgeable and compassionate team focused on individual patient needs while providing exceptional dentistry in a family-oriented atmosphere.

Our core values guide everything we do: Integrity Unity Dedication Professionalism Growth Compassion You'll be joining an established, highly respected two-doctor practice where collaboration, communication, and growth are prioritized. This is a team that values strong relationships—with patients and with each other—and where your role plays a key part in the overall patient experience and success of the practice. Compensation & Benefits

• Competitive salary , based on experience
• PTO
• Dental benefits
• Health stipend Interested in Joining Our Team?

We'd love to connect with you. Please submit your resume along with a brief introduction sharing your experience and what draws you to this role.

Pay:

$22.00 - $30.00 per hour

Experience:

Dental receptionist: 1 year (Required)

Work Location:

In person