Referral Coordinator

Raleigh, NC Temporary $19.00 - $21.00/hr Onsite Job Description

FULL TIME, ON-SITE MONDAY - FRIDAY 7

30AM TO 4:30PM Pay will be $19-$21/hr

DOE Essential Duties & Responsibilities:

As assigned, but not limited to the following:

• Schedule appointments, according to BRDA's scheduling protocol, by calling outbound to patients who have been referred to the practice by physician's offices.
• Receives return inbound calls from patients who have been left messages.
• Monitors Updox and PHE (online referral requests), contacts patients and schedules appointments based on requests.
• Notifies referring physician's offices if patients have not scheduled appointments.
• Updates, monitors, and corresponds with referring physician's offices through Updox, EMA, and PHE when necessary.
• Places referrals in appropriate folders once patients have scheduled their appointments.
• Sends office visits notes to referring physician's offices after patients have been seen for their appointment.
• Maintains up to date record of AMM and all Incoming Referrals.
• Assists with online appointment requests if needed.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, Los Angeles County Fair Chance Ordinance, and San Francisco Fair Chance Ordinance.

Job Reference:

JN -092026-431319