Treatment Coordinator Merhoff & Associates Pediatric Dentistry Winston-Salem, NC Job Details Full-time $20 - $25 an hour 12 hours ago Qualifications Dental receptionist High school diploma or GED Productivity software Full Job Description At Merhoff & Associates Pediatric Dentistry, we are committed to loving and supporting our neighbors. We have made resources available to our patients to enjoy and learn about dental health and good habits. Our goal is to promote oral health in children everywhere. If this sounds like you, come join our team! This is the perfect role for someone who loves building relationships, creating great experiences, and helping patients understand the value of their treatment with confidence and care.

What You'll Do:

As our Treatment Coordinator, you'll be the friendly guide who helps patients move from "I'm not sure" to "Let's do this!" You'll partner closely with our clinical and front office teams to create a smooth, positive experience from treatment presentation to scheduling. You'll help with: Presenting treatment plans in a clear, caring, and confident way Reviewing insurance benefits and financial options with patients Scheduling treatment and helping patients stay on track with their care Answering questions and easing concerns with warmth and professionalism Supporting a seamless patient experience from start to finish Partnering with the dental team to help patients say yes to their healthiest smile Scheduling and confirming patient appointments Verifying insurance for all clinical appointments Collecting all monies due for services rendered Developing and maintaining doctor/hygiene schedules as necessary Greeting and checking patients in and out, before and after treatment Educate, consult and present patient treatment plans We're looking for someone who brings positive energy, strong communication skills, and a true passion for helping people. You'll be a great fit if you are: Friendly, upbeat, and patient-focused Confident discussing treatment, insurance, and financial arrangements Organized and able to manage details without losing the personal touch A great communicator who can build trust quickly Comfortable working in a fast-paced dental environment A team player who brings solutions, smiles, and great energy every day Dental experience is strongly preferred, especially experience with treatment coordination, insurance, scheduling, or patient financing. Ready to Join Us? Bring your energy, your organization, and your passion for helping patients smile brighter. We'd love to meet you!

Qualifications:

High school diploma or equivalent required A required minimum of two years of front office experience in a dental setting Proficiency with Microsoft Office Suite Required knowledge of Open Dental or other Dental software systems Dental Insurance knowledge strongly preferred