Community Care Coordinator

About Us The South Jersey AIDS Alliance is a caring, compassionate organization dedicated to the fight against HIV/AIDS, aiming to improve health outcomes and reduce barriers to care for individuals and families in our community. We provide client-centered services that promote dignity, equity, and well-being. About the Role As a Community Care Coordinator, you will play a key role in connecting clients to the medical, dental, and social services they need to thrive. You'll provide individualized case management, advocate for client needs, and work closely with healthcare providers and community partners to ensure clients receive comprehensive, coordinated care.

• Role may include occasional evening/weekend shifts What You'll Do
• Conduct intake assessments and develop individualized service care plans.
• Coordinate and track medical, dental, and social service appointments.
• Facilitate referrals and follow up to ensure access to services.
• Assist clients with applications for benefits and supportive services.
• Document client interactions and maintain accurate records in accordance with agency and funding requirements.
• Respond to client emergencies and provide crisis intervention when needed.
• Collaborate with providers, case managers, and community agencies to support client success.
• Provide culturally competent services to a diverse client population.
• Maintain compliance with HIPAA and agency policies regarding confidentiality. What We're Looking For
• Associate's degree in human services or a related field required; bachelor's degree preferred.
• 1-3 years of experience in human services or a related field strongly preferred.
• Spanish speaking a plus!
• Strong organizational, problem-solving, and decision-making skills, with the ability to prioritize competing demands and meet deadlines.
• Excellent attention to detail and accuracy in documentation and client records.
• Knowledge of cultural and lifestyle diversity issues; familiarity with HIV/AIDS and related health and social issues a plus.
• Working knowledge of local healthcare providers, social service agencies, and public entitlement programs preferred.
• Strong written and verbal communication skills with the ability to interact effectively with clients, colleagues, and community partners.
• Demonstrated ability to build effective, respectful, and supportive relationships.
• Ability to exercise sound judgment and maintain professionalism, integrity, and confidentiality.
• Proficiency in Microsoft Office (Word, Excel, Outlook) strongly preferred.
• Valid driver's license and ability to drive company vehicle required. Why You'll Love Working Here
• You'll be part of a passionate team working to make a lasting difference in the lives of people affected by

HIV/AIDS

• Collaborative, supportive team environment
• Competitive pay and benefits package, which includes: o Vacation, sick, and personal time o A paid winter break for all employees o Medical and dental benefits o 401K with an employer match Physical Demands & Working Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions unless such accommodation creates undue hardship.

• Work in a general office setting, including performing tasks on a computer, speaking or talking to express or exchange ideas or provide instructions, reading, placement at a stationary workstation, visual acuity to prepare and analyze information, view a computer terminal, and operate general office equipment
• Occasional lifting or exerting force of up to 10 pounds
• Ability to sit or stand for prolonged periods as needed
• Walking/moving about work setting to accomplish tasks The work environmental characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• Subject to climate-controlled office environments and requires flexibility to adapt to different environments as needed; employee is not substantially exposed to adverse environmental conditions.
• Regular travel may be required; regular travel required during the first 3-6 months for training

Job Type:

Full-time Pay:

$20.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off

Experience:

Human Services:

1 year (Required) Ability to

Commute:

Atlantic City, NJ 08401 (Required)

Work Location:

In person