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SYNERGY HomeCare Franchising LLC
Client Care Coordinator
Entry-Level JobVerifiedNo experience needed
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What they do
A Care Coordinator develops and manages patient care programs and handles patient cases. Keeps patients informed about their care options.
$73,012 / year median in New Jersey
Job Description
Client Care Coordinator
SYNERGY HomeCare of Toms River Now
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Job Type :
Full TimeDESCRIPTION
Client Care Professional At SYNERGY HomeCare, we are more than just a caregiving agency- we are a family.
- Based on experience and qualifications Career Growth Opportunities
- Professional development & leadership roles Employee Recognition Program
- Celebrating outstanding performance Referral Bonus Program
- Get rewarded for bringing great talent to our team Ongoing Training & Professional Development
- Online Learning Management System Supportive Team Culture
- Be part of a mission-driven, compassionate workplace
Key Responsibilities:
As a Client Care Professional you will have a dual role, you will play a vital role in providing hands-on client care and assisting with office support.Your duties include:
Client Care Responsibilities:
Assist clients with Activities of Daily Living (ADLs)- grooming, bathing, dressing, mobility, toileting, and personal care. Provide companionship and emotional support
- initiate conversations to create a positive, uplifting environment. Support daily living tasks
- carrying and unpacking groceries, offering directions, and assisting with household needs. Observe and report any changes in a client's condition or need for additional care Respond quickly to emergency situations
- be on-call for urgent support or new client starts. Work collaboratively with community staff
- maintain positive relationships with caregivers and clients' families.
Office & Administrative Support:
Answer phone calls and assist with scheduling, coordination, and communication Scan, organize, and file client and caregiver documents (paper & digital) Relay messages between caregivers, clients, and external healthcare providers Help coordinate internal communications- ensure seamless service delivery Travel between locations as needed
- support new case assignments and urgent needs Serve as a mentor to new HHAs and PCAs
- provide guidance, encouragement, and training Promote professional growth and caregiving excellence
- lead by example and uphold high care standards
Ideal Candidate Qualifications:
Valid & Current New Jersey Home Health Aide (HHA) Certification (Required)Preferred:
2+ years of experience as an HHA (Not Required, But a Plus) Valid CPR or Basic Life Support (BLS) Certification Strong observational skills and attention to detail Excellent communication & interpersonal skills- ability to build strong relationships with clients, families, and team members Self-starter who can work independently and take initiative Fluency in English (verbal & written)
- must understand and document care plans accurately Experience with dementia, Alzheimer's, Parkinson's, diabetes, and stroke care is a plus Basic math skills
- ability to calculate simple measurements and money transactions Valid driver's license & reliable transportation
- must be prepared to travel for client care and office support