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SYNERGY HomeCare Franchising LLC

Client Care Coordinator

Entry-Level JobVerifiedNo experience needed

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What they do

A Care Coordinator develops and manages patient care programs and handles patient cases. Keeps patients informed about their care options.

$73,012 / year median in New Jersey

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Job Description

Client Care Coordinator SYNERGY HomeCare of Toms River Now By checking this box, I agree to the Terms of Use, Cookies and Privacy Policy. Continue
Job Type :
Full Time
DESCRIPTION
Client Care Professional At SYNERGY HomeCare, we are more than just a caregiving agency
  • we are a family.
We are committed to providing exceptional, compassionate care that enhances the well-being of our clients and their loved ones. We are seeking dedicated and professional Client Care Professionals to join our team. This is a versatile, on-call role combining Home Health Aide (HHA) responsibilities with office-based support. The ideal candidate is an experienced HHA who is passionate about improving healthcare quality for patients and families. If you are compassionate, adaptable, and eager to make a difference, we encourage you to become part of our SYNERGY HomeCare family. Why Join SYNERGY HomeCare? Competitive Compensation
  • Based on experience and qualifications Career Growth Opportunities
  • Professional development & leadership roles Employee Recognition Program
  • Celebrating outstanding performance Referral Bonus Program
  • Get rewarded for bringing great talent to our team Ongoing Training & Professional Development
  • Online Learning Management System Supportive Team Culture
  • Be part of a mission-driven, compassionate workplace
Key Responsibilities:
As a Client Care Professional you will have a dual role, you will play a vital role in providing hands-on client care and assisting with office support.
Your duties include:
Client Care Responsibilities:
Assist clients with Activities of Daily Living (ADLs)
  • grooming, bathing, dressing, mobility, toileting, and personal care. Provide companionship and emotional support
  • initiate conversations to create a positive, uplifting environment. Support daily living tasks
  • carrying and unpacking groceries, offering directions, and assisting with household needs. Observe and report any changes in a client's condition or need for additional care Respond quickly to emergency situations
  • be on-call for urgent support or new client starts. Work collaboratively with community staff
  • maintain positive relationships with caregivers and clients' families.
Office & Administrative Support:
Answer phone calls and assist with scheduling, coordination, and communication Scan, organize, and file client and caregiver documents (paper & digital) Relay messages between caregivers, clients, and external healthcare providers Help coordinate internal communications
  • ensure seamless service delivery Travel between locations as needed
  • support new case assignments and urgent needs Serve as a mentor to new HHAs and PCAs
  • provide guidance, encouragement, and training Promote professional growth and caregiving excellence
  • lead by example and uphold high care standards
Ideal Candidate Qualifications:
Valid & Current New Jersey Home Health Aide (HHA) Certification (Required)
Preferred:
2+ years of experience as an HHA (Not Required, But a Plus) Valid CPR or Basic Life Support (BLS) Certification Strong observational skills and attention to detail Excellent communication & interpersonal skills
  • ability to build strong relationships with clients, families, and team members Self-starter who can work independently and take initiative Fluency in English (verbal & written)
  • must understand and document care plans accurately Experience with dementia, Alzheimer's, Parkinson's, diabetes, and stroke care is a plus Basic math skills
  • ability to calculate simple measurements and money transactions Valid driver's license & reliable transportation
  • must be prepared to travel for client care and office support
Job Type:
Full-Time