Clinical Care Coordinator - MA / EMT / Paramedic Take the Next Step in Your Clinical Career at Kymera. Kymera Independent Physicians is a physician-owned, multidisciplinary healthcare organization with clinics in Roswell, Carlsbad, and Hobbs , serving patients throughout Southeastern New Mexico. We are seeking an experienced Clinical Care Coordinator to support patient care across our multidisciplinary practice. This position is ideal for an experienced Medical Assistant, EMT, or Paramedic who has developed strong clinical knowledge, organizational skills, and independent judgment and is ready for a higher-level clinical support role. This is not a supervisory or management position . Instead, the Clinical Care Coordinator serves as an experienced clinical resource responsible for independently managing important patient-care workflows involving population health, specialty medication and injection tracking, prescription refill requests, and clinical patient portal communications. The successful candidate must be comfortable working independently, managing multiple priorities, communicating with providers and clinical teams, and supporting patients across multiple medical specialties. What You'll DoPopulation Health Management Audit and manage population health reports and patient worklists. Review patient records to identify outstanding preventive, chronic-care, and other population health needs. Identify patients who are due or overdue for applicable screenings, testing, follow-up care, or other services. Coordinate with providers, clinical staff, and scheduling personnel to address identified care needs. Initiate appropriate patient outreach and facilitate scheduling or follow-up as directed by established protocols. Track outstanding items through completion and maintain accurate documentation of actions taken. Assist with closing care gaps and maintaining accurate population health data. Identify discrepancies or concerns requiring provider or management review. Specialty Injection Tracking Manage tracking of patients receiving specialty injections and other designated medications. Maintain accurate records of scheduled and completed injections and identify patients requiring follow-up. Coordinate with providers, clinical staff, patients, pharmacies, and other parties as necessary to support continuity of treatment. Track applicable orders, medication availability, required testing, follow-up requirements, and other components of the specialty injection process. Identify delays, missing information, or other barriers that could interrupt treatment and coordinate appropriate follow-up. Maintain accurate documentation throughout the process. Prescription Refill Requests Review and process prescription refill requests in accordance with provider instructions, established protocols, and Company policy. Review the patient record for information necessary to process refill requests, including medication history, applicable laboratory testing, recent and upcoming appointments, and other required clinical information. Route requests requiring provider review or authorization to the appropriate provider. Identify requests that do not meet established refill criteria and coordinate appropriate follow-up. Communicate with patients, pharmacies, providers, and clinical staff as necessary. Document refill-related activity accurately and timely in the patient's medical record. Patient Portal Clinical Messaging Manage incoming clinical patient portal messages and associated clinical work queues. Review messages to determine the nature of the patient's request and the appropriate next step. Respond to messages within established protocols and scope of responsibility. Route clinical questions or concerns requiring provider review to the appropriate provider or clinical team. Recognize potentially urgent patient concerns and escalate them promptly in accordance with established procedures. Coordinate follow-up appointments, testing, prescription requests, or other services arising from patient communications. Ensure portal communications and follow-up actions are documented accurately and completed timely. A Higher-Level Clinical Role This position is designed for an experienced clinical professional who can do more than complete assigned tasks. The Clinical Care Coordinator must be able to manage a workflow from beginning to end , recognize when information is missing, determine the appropriate next step within established protocols, follow up on outstanding items, and know when an issue needs to be escalated to a provider or other appropriate personnel. You will work with multiple providers and specialties , requiring the ability to learn and apply different clinical workflows, protocols, and provider preferences while maintaining accuracy and consistency. This role does not have direct reports or supervisory responsibilities. Why Join Kymera?

Use Your Experience Differently If you have spent years working directly with patients as a Medical Assistant, EMT, or Paramedic and are ready to use that experience in a broader clinical coordination role, this position provides an opportunity to apply your clinical knowledge in a different way. Rather than focusing primarily on rooming patients and performing procedures, you will help ensure that important patient-care needs are identified, communicated, tracked, and completed. Work Across Multiple Specialties Kymera's multidisciplinary environment provides exposure to multiple providers, specialties, clinical conditions, medications, and patient populations. The position requires someone who enjoys learning, problem-solving, and coordinating care across a complex clinical environment. Independence and Ownership This is not a position where every task will be individually assigned. We are looking for someone who can take ownership of assigned work queues and clinical processes , organize priorities, identify outstanding work, follow issues through resolution, and communicate effectively when provider input is required. Work-Life Balance No nights No weekends Six paid holidays Clinics close at noon on Fridays Friday afternoons are used for required training, meetings, and administrative activities. When work is completed and coverage needs are met, employees may be released early to begin their weekend. Benefits Health insurance Dental insurance Vision insurance Paid time off 401(k) retirement plan Life insurance Aflac LegalShield Gym discount with Elite Fitness Qualifications Applicants must have significant clinical experience and hold one of the following qualifications: Certified Medical Assistant (CMA/CCMA or applicable recognized certification) Emergency Medical Technician (EMT) Paramedic Experience Prior clinical experience required. Experience working independently in a medical office, outpatient clinic, hospital, emergency medical setting, or other healthcare environment. Experience working with electronic medical records and clinical documentation. Experience communicating with providers and patients regarding clinical matters. Experience supporting multiple providers or specialties strongly preferred. Experience with population health, care-gap management, medication/refill workflows, specialty medications, prior authorizations, or patient portal management is preferred. The Ideal Candidate We are looking for someone who: Has strong clinical knowledge developed through meaningful hands-on healthcare experience. Can work independently with limited day-to-day supervision. Is highly organized and able to manage multiple work queues and competing priorities. Can review a medical record and identify information relevant to the task being performed. Understands the difference between independently completing an established clinical workflow and a decision that requires provider judgment. Knows when and how to escalate clinical concerns. Communicates professionally and effectively with patients, providers, pharmacies, and coworkers. Is comfortable learning the workflows and requirements of multiple medical specialties. Follows outstanding items through completion rather than simply forwarding or documenting them. Maintains accurate, timely, and thorough clinical documentation. Is dependable, accountable, and comfortable taking ownership of assigned responsibilities. Is proficient with computers, electronic medical records, and electronic communication systems. Compensation Competitive salary - DOE based on education, clinical experience, certification/licensure, and qualifications. How to Apply Apply through Indeed or send your resume to hr@kymeramedical.com . If you are an experienced Medical Assistant, EMT, or Paramedic looking to move into a higher-level clinical role where your knowledge, organization, and ability to work independently can directly contribute to continuity of patient care, we encourage you to apply.

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https://kymeramedical.com/

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KymeraIndependentPhysicians/ Job Type:

Full-time Benefits:

401(k) Dental insurance Disability insurance Health insurance Life insurance Paid time off Vision insurance

Work Location:

In person