Little Axe Health Center / 15951 Little Axe Dr. / Norman, OK 73026 General Description This position is located within the Absentee Shawnee Tribe's Health Programs at the Little Axe Location. This position serves as a PRC Referral Tech assisting PRC Referral Specialist. Will be responsible in ensuring all steps are taken in regards to referrals, address communications between the patients and PRC Referral Specialist to whom/what the patients have been referred. Assisting in problem solving on issues regarding referrals. Closing the loop on referrals. The incumbent is under the administrative supervision of PRC Director. Responsibilities & Duties Work closely with Referral Specialist in assisting with processed and submitted referrals, assigned to the Specialist. Respond to PRC inquiries and requests for PRC assistance which may include responses through telephone, correspondence, and personal visits with customers/patients. Communicate with other interdepartmental PRC staff regarding referrals. Develop and maintain a positive working relationship and supports the overall team effort of the Absentee Shawnee Tribal Health program providers including clinics, physicians, community outreach programs, third party resources, community health care nurses, home health care nurses, diabetes initiative, behavioral health, billing office, health board and PRC review committee. Document, process and audit of provider driven referrals. Utilize Indian Health Services (IHS), Private Insurance, Medicaid/Medicare, and Tribal Health Programs. Enter client data into the appropriate database; maintains accurate files, and organizes data. Maintain strict confidentiality; adheres to all HIPAA guidelines/regulations. Perform other related duties as assigned. Education Requirements and qualifications High School graduate. Knowledge of computers preferred. Must be familiar with HIPPA. Knowledge, Skills and Abilities Ability to interact with a wide variety of individuals and handle several complex situations simultaneously. Impeccable communication and negotiation skills, written, verbal, and excellent computer and typing skills. Must be able to provide quality customer service. Must be able to apply critical thinking through the ever changing work environment. Knowledge of software to access and interpret patient data. Ability to communicate with patients, families, caregivers and other healthcare professions. Ability to be culturally sensitive to Native Americans. Good organizational and assessment skills. Self-motivated. Must be able to prioritize work tasks and be creative with projects. Must be able to perform duties with a minimum of supervision. Must be able to function as a team member. Must be able to be a dependable team member of the clinic setting and be ready to start work on time. Must be able to be sedentary for long periods of time, will require a majority of sitting time. Must be able to work in an office setting with public interaction and exposure to potential illnesses. Must possess a valid Oklahoma Driver's license. Must be able to pass a background check and drug screen. Physical Requirements and Working Conditions Must be able to sit, stand, stoop, bend or kneel for long periods of time. Sitting or standing or walking for long period of time; occasional bending, squatting, kneeling, stooping; good finger dexterity and feeling; frequent repetitive motions; talking hearing and visual acuity. Frequent lifting (up to 15 lbs) Occasional lifting (up to 30 lbs) The Absentee Shawnee Tribe of Oklahoma (AST) is committed to Equal Employment without regard to race, religion, color, gender, national origin, age, disability, or sexual orientation. However, in accordance with the Indian Preference Act (Title 25 U.S. Code 472 and 473) preference in filling vacancies are given to qualified Indian candidates. AST will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 and its amendments.
Native American Preference/EEO/Drug Free/Smoke Free Workplace Posted Date:
2 days 6 hours ago Tribal Preference/Native American Preference/EEO/Smoke Free/Drug Free Workplace Indian preference applies to all positions, but all resumes will be accepted. Forward Completed Absentee Shawnee Tribe applications with resume to: Absentee Shawnee Tribe Human Resources Department 2025 South Gordon Cooper Dr. Shawnee, OK 74801
