The Care Coordinator (CC) provides targeted support services to maintain a system of care that is child-centered around the needs of the whole family. The CC assesses the needs of the family through a non-clinical lens and provides services to the family in their homes and communities. A strong emphasis is placed on the strengths of the family as well as the child's age and cultural heritage. Essential Duties & Responsibilities Perform duties consistent with training, experience, and assignments made by the Project Director. Meet with families in their homes at times convenient for them to provide wraparound services. Schedule, coordinate, and facilitate Wraparound/Family Team meetings. Complete initial wrap plans, strengths assessments, culture discoveries, and intakes as needed; update and modify wrap plans as appropriate. Monitor and evaluate services provided to families. Provide immediate crisis intervention on a 24-hour basis, as needed. Maintain close communication with the Project Director, FSP, and clinical/administrative staff to ensure the highest quality of services. Ability to assess situations and determine effective courses of action, strong organizational and presentation skills. Build and maintain effective working relationships with clinical, administrative, and support staff. Demonstrated ability to establish positive working relationships with employees, consumers, families, and the public. Ability to clearly see, hear, and communicate with staff, consumers, families, and community members in person and by phone. Maintain strict confidentiality regarding consumer and family information. Must work well under pressure, meet deadlines, and maintain a healthy balance between job demands and personal well-being. Professional maturity and the ability to work with various systems while maintaining objectivity and a cooperative attitude. Ability to climb stairs and access non-handicap-equipped residences/facilities. Job Qualifications Education and experience that meet the requirements for designation as a Certified Case Manager Level II and Behavioral Rehabilitation Specialist, as defined by the Oklahoma Health Care Authority and the Department of Mental Health & Substance Abuse Services (certifications may be obtained after hire). Bachelor's degree in Psychology, Social Work, or a related behavioral science field. At least one (1) year of experience in a mental health or substance abuse related field (recent graduates may qualify based on relevant coursework or training). Specialized training or certification in mental health services or a related field, such as Juvenile Case Management Certification, SOC training, or other relevant credentials. Ability to communicate effectively with Spanish and English-speaking individuals. Proficiency with basic computer applications. Willingness to travel outside the primary work site as required. Valid driver's license and proof of auto insurance.
