About Us Good Health Acupuncture is a growing integrative health clinic with locations in Easton and Bethlehem, PA. Our team of acupuncturists, massage therapists, chiropractors, and functional and integrative medicine practitioners helps patients get well and stay well — including complimentary acupuncture care for Veterans through the VA Community Care Network. We are looking for a warm, organized, self-motivated coordinator to become the afternoon anchor of our front office and the owner of our Veteran care program. The Role You will be one of two Care Coordinators who run the administrative heart of the clinic. Your counterpart handles mornings and billing; you own afternoons, patient relationships, and our Veteran care pipeline. You will meet daily at 1:30 PM to hand off pending items, then run the clinic through close: welcoming patients, scheduling follow-up care, keeping our patient tracking systems accurate, and being the communication bridge between our practitioners, front desk, and leadership. What You'll Do Veteran care coordination (your signature program): manage VA patients start to finish — set up authorizations, track visits and expiration dates, prepare renewal paperwork, and send weekly charts to VA facilities. Full training provided.

Patient tracking:

maintain our patient management spreadsheets, auditing weekly for accuracy as patients move through their treatment plans Front desk (afternoons): check-in and checkout, scheduling follow-up visits, collecting payments, answering phones, closing the clinic Weekly staff email: write and send our Monday team update — operational changes, events, birthdays, wins, and highlights that keep our whole team connected Patient retention: care check-in texts after appointments, Google review tracking and monthly raffle, re-engagement outreach to patients who have fallen off schedule Wellness services: set up and track infrared sauna and red light therapy patients Content support: gather photo and video moments around the clinic for our social media team Grow into more: after your first 90 days, this role expands — presenting treatment plans to new patients (we train you in the medical language), then community partnerships and events as you master the core role Schedule Monday-Friday, 1:30 PM

• 6:00 PM Every other Saturday, 9:30 AM
• 2:30 PM Who You Are Warm and patient-facing — people feel cared for after talking to you, in person or on the phone Organized and detail-oriented — comfortable owning spreadsheets, checklists, and deadlines without reminders A clear writer — your weekly staff email sets the tone for our team culture Comfortable with digital tools (scheduling/EHR software, Google Workspace, spreadsheets); experience with Jane App a plus but not required Punctual, reliable, proactive, self-motivated; reliable transportation Experience in a medical office, VA/insurance coordination, or hospitality/service is a plus — we will train the right person Compensation & Perks $18•20/hour based on experience Monthly complimentary acupuncture or massage session, plus a monthly infrared sauna session 35% employee discount on services, supplements, and herbs Paid training with growth path into patient relations leadership How to Apply Apply with your resume and a short note (3-5 sentences) telling us about a time you kept a detailed process running smoothly — or a workplace where you made people feel welcome.

Applications reviewed daily; we are hiring within 2 weeks.

Pay:

$18.00

• $20.

00 per hour

Benefits:

Employee discount

Work Location:

In person