Home Care Coordinator/Case Manager Career Concepts Staffing Services, Inc. - 3.6 Erie, PA Job Details Full-time From $18 an hour 5 hours ago Qualifications Driver's License Full Job Description Home Care Coordinator/Case Manager We are seeking an organized, dependable, and compassionate Home Care Coordinator to join a growing home care team in Erie, PA. This position is responsible for coordinating caregivers and client services, managing schedules, handling day-to-day issues, and helping ensure clients receive reliable, quality care in their homes. The ideal candidate is a strong communicator and quick problem-solver who is comfortable taking initiative, managing multiple priorities, and working with clients, families, and caregivers in a fast-paced environment. Responsibilities Coordinate caregiver schedules based on client needs, availability, and location Manage schedule changes, call-offs, and other staffing issues as they arise Communicate regularly with clients, families, caregivers, and service coordinators Help address client concerns and resolve problems quickly and professionally Monitor client needs and assist with updates or changes to services Assist with recruiting, onboarding, and training caregivers Maintain accurate documentation and required client/caregiver information Help ensure services remain compliant with agency and Pennsylvania requirements Travel locally as needed to support clients and caregivers Qualifications and Skills Previous management, supervisory, or team leadership experience required Home care, healthcare, caregiving, case management, or similar experience strongly preferred Scheduling or staff coordination experience preferred Strong communication and phone skills Excellent organization and attention to detail Ability to think quickly and problem-solve when unexpected situations arise Comfortable managing difficult situations and client concerns Self-motivated, dependable, and able to take initiative Comfortable using computers and learning scheduling/documentation systems Must have a valid driver's license and reliable personal vehicle Ability to obtain required PA clearances/background checks and TB testing Benefits/Compensation Full Time First shift (8am - 5pm) $18+/hr based on experience Temp to hire position Weekly pay while employed through Career Concepts Benefits available while employed through Career Concepts Location Erie, PA About Career Concepts Staffing Services, Inc. Career Concepts is the leading locally owned staffing company in Western Pennsylvania and New York, dedicated to connecting top-tier talent with exceptional opportunities. With a commitment to excellence, innovation, and ongoing growth, we pride ourselves on delivering unparalleled services to our clients and candidates.