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St. Charles Youth and Family Services
Crisis Care Coordinator - (REACH)
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What they do
A Care Coordinator develops and manages patient care programs and handles patient cases. Keeps patients informed about their care options.
$69,745 / year median in Wisconsin
Job Description
Crisis Care Coordinator - (REACH) St. Charles Youth and Family Services - 3.1 Milwaukee, WI Job Details Full-time 20 hours ago Benefits Profit sharing Disability insurance Health insurance Dental insurance Flexible spending account Tuition reimbursement Paid time off Employee assistance program Vision insurance 403(b) Professional development assistance Flexible schedule Life insurance Referral program Retirement plan Qualifications Record keeping Post-session clinical documentation Family-based intervention Individual therapy Clinical case management notes Family counseling Community resource coordination in health services social work Company vehicle operation Driver's License Cultural competency Bachelor's degree Client referral services Adolescents Working with families Working with individuals from diverse cultural backgrounds Social services Group counseling Custom report preparation Full Job Description Are you looking for a rewarding career that offers you the opportunity to work with youth and families in our community? St Charles Youth and Family Services Inc. has a rich history. Since our founding in 1920 St. Charles mission has been to serve the many various communities throughout Milwaukee County. We are proud to be able to serve the youth and families within said communities to this day. Perks Personal, sick, & vacation time. 16 hours of personal time is awarded at hire! 100% company provided Pension Profit Sharing Plan Company provided Long Term Disability & Voluntary Life. Health Reimbursement Account for medical expenses to off-set deductibles and out-of-pocket costs. Education fund - 2k annually for education/classes.
GENERAL SUMMARY
Maintains the integrity of Milwaukee-Children's Mental Health Services by enhancing children and families' ability to meet life's challenges and foster resiliency. The purpose of this program is to help the family manage conflicts with youth experiencing mental health challenges and prevent out-of-home placement. Care Coordinators help develop skills for independence, leadership, and confidence as well as empower individuals to take ownership of their lives and achieve their goals.ESSENTIAL FUNCTIONS
- Assess needs of children and families by maintaining assigned caseload.
- Assists families in crisis planning to ensure they have the support as needed during challenging situations.
- Advocates for services for the child and family by representing child's best interest in court, school, and community.
- Identifies and utilizes local community resources for clients and their families.
- Coordinates with intra-agency and inter-agency resources the delivery of services and treatment planning.
- Provides written documentation to include provider notes, the completion of crisis plans, and updated Plan of Cares.
- Participates in ongoing communication and collaboration with families and team members and other involved parties.
- Represents agency professionally at court, school, medical, and other community resources.
- Prepares all documentation according to required time frames.
- Assists with crisis intervention and response which includes rotating after hours crisis phone as assigned.
- Adheres to both St. Charles Youth & Family Services policies and procedures and Wraparound Milwaukee -Children's Mental Health Services policies and procedures.
- Supports the goals of the agency and program mission/vision.
- Other duties as assigned.
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED
- Bachelor's degree in Education, Human services, or a related field required.
- One year of experience working in a setting providing mental health services is required. Related volunteer work will be considered.
- Knowledge base of adolescent and family issues and dynamics.
- Ability to coordinate individual, family and group therapy sessions utilizing home, community, and institution based resources/techniques/strategies and interventions for the delivery of home based family services.
- Ability to prepare formal reports.
- Ability to display cultural competence and sensitivity to the populations we service by responding respectfully and effectively to people of all cultures, socioeconomic characteristics, languages, classes, races, ethnic backgrounds, religions, and other diversity factors.
- Valid Wisconsin driver's license and personal liability insurance.
- Ability to accurately perform record keeping and documentation entries.
- Ability to use personal and agency vehicles for work related duties according to the agency's insurance liability standards.
WORKING CONDITIONS
- General office environment/multiple locations to include community sites and client's homes.
- Travel approximately 70%, including transportation of youth, using Agency's vehicle(s).
- Rotation of on-call responsibilities.