About the Role Springbrook Dentistry is hiring a Treatment Coordinator to guide patients from diagnosis to accepted, scheduled treatment; including verifying insurance eligibility and breaking down costs so patients can make confident decisions about care.

Key Responsibilities:

Treatment Case Management Present treatment plans and costs to patients following clinical diagnosis Convert diagnosed treatment into scheduled, accepted cases Follow up on unscheduled or incomplete treatment plans to drive case acceptance Track and report on case acceptance and conversion rates Insurance Eligibility & Breakdown Verify insurance eligibility and benefits ahead of treatment presentations Prepare accurate cost breakdowns (insurance coverage vs. patient out-of-pocket) tied directly to each treatment plan Clearly explain deductibles, coverage limits, and estimated patient portions Submit pre-authorizations as needed to support treatment planning and scheduling Financial Options & Follow-Through Offer and explain financing options and the in-house Wellness Plan Coordinate with billing team Maintain clear, organized records of treatment plans, eligibility checks, and patient financial agreements Requirements Prior dental insurance/billing or treatment coordination experience strongly preferred (Open Dental experience a plus) Comfortable presenting treatment costs and discussing money with patients Strong organizational skills; able to manage eligibility checks and pre-auths tied to active treatment plans Spanish fluency a plus, not required Compensation $25/hr base Bonus tied to treatment case acceptance/conversion

Pay:

From $25.00 per hour Expected hours: 33.0 per week

Benefits:

401(k) Dental insurance Health insurance Opportunities for advancement Vision insurance

Work Location:

In person