Job Overview We're looking for a warm, polished, dependable Client Care Coordinator to join the Ashtoria Aesthetics & Wellness team! At Ashtoria, we truly adore our clients and take great pride in creating an experience where every person who walks through our doors feels welcomed, respected, cared for and valued. We are a positive, supportive team that genuinely enjoys working together and gets tremendous satisfaction from helping others look and feel their best. About the position Our Client Care Coordinator plays an important role in the entire client experience from the first phone call or appointment booking through arrival, treatment support and checkout. This position also includes back-office responsibilities, assisting our providers and helping keep the daily flow of the practice organized, professional and efficient. Responsibilities Warmly greeting and assisting clients Scheduling, confirming and coordinating appointments Answering phones, texts and other client communications professionally Checking clients in and out and assisting with payments Maintaining accurate client information and documentation Supporting providers and helping with daily office flow Assisting with back-office and administrative duties Helping with social media and client communications Maintaining a clean, organized and welcoming environment Protecting client privacy and maintaining strict HIPAA compliance at all times Treating every client with kindness, discretion, compassion and respect Our Ideal Candidate You are friendly, professional, organized and comfortable juggling several responsibilities while maintaining a calm and welcoming presence.

You should have:

Excellent computer navigation, typing, and technology skills Strong written and verbal communication skills Confidence using social media platforms Strong organizational skills and attention to detail A professional appearance and demeanor appropriate for a medical aesthetics and wellness practice A positive, pleasant and team-oriented attitude The ability to communicate compassionately and professionally with clients of all backgrounds Dependability, discretion and excellent judgment A basic working knowledge of medical aesthetics and aesthetic treatments A willingness to learn and grow with our practicePrevious experience in medical aesthetics, a medical office, spa, wellness practice or client-facing healthcare environment is preferred, but we are especially interested in finding the right person who fits our culture and shares our commitment to exceptional client care.

Schedule:

Part-time ( 2 days per week, 9:30 AM-5:30 PM) Candidate must also be available to work approximately two Saturdays per month. If you are someone who naturally takes care of people, enjoys being part of a close-knit team and believes the little details can turn good service into an exceptional experience, we would love to meet you. Ashtoria Aesthetics & Wellness is an equal opportunity employer. Employment decisions are based on qualifications, experience, job requirements and business needs without regard to any status protected by applicable law.

Pay:

From $18.00 per hour Expected hours: 16.0 - 18.0 per week

Benefits:

Employee discount Application Question(s): Are you available to work at least two Saturdays per month? Ability to

Commute:

Collierville, TN 38017 (Required)

Work Location:

In person