Dental Treatment Planning & Insurance Coordinator - Madigan Perio | Knoxville, TN Are you an organized, detail-oriented professional who loves connecting with patients and keeping a dental practice running seamlessly? Our beautiful, modern Knoxville periodontal practice is growing, and we're looking for a Treatment Planning & Insurance Coordinator to join our fun, hardworking, and patient-centered team of professionals. About the Role This pivotal position ties together every aspect of our front office operations. As our Insurance & Treatment Planning Coordinator, you'll partner closely with our doctor and clinical team to create ideal daily schedules, coordinate treatment plans, and ensure each patient feels informed and cared for from consultation to completion. You'll use your strong understanding of dental insurance, scheduling strategy, and patient communication to keep our practice efficient and thriving. As a cross-trained administrator, you'll also support financial coordination and ensure the patient experience reflects our commitment to excellence. What You'll Do Manage daily, weekly, and monthly treatment schedules with attention to efficiency, accuracy, and patient flow. Coordinate and verify dental insurance benefits, pre-authorizations, and patient estimates. Present treatment plans with confidence, clarity, and empathy to help patients feel informed and comfortable. Collaborate with the doctor and team to meet production, collection, and service excellence goals. Maintain accurate patient records and documentation using Eaglesoft and/or Oryx. Uphold HIPAA compliance and ensure all administrative tasks support a smooth and trustworthy patient experience. Serve as a kind, resourceful representative of the practice — every call and visit counts! Assist the Financial Coordinator as needed for seamless team support. What We're Looking For Experience in dental or medical administrative support (periodontal or specialty experience a plus). Excellent patient service and communication skills. Familiarity with EMR/EHR systems, dental scheduling, and insurance claim workflows. Strong knowledge of dental terminology, insurance coordination, and treatment planning. Tech-savviness with software platforms like Eaglesoft and Oryx. Ability to multitask gracefully in a high-paced, detail-oriented environment. Dependable, positive, and eager to be an integral part of a high-performing team. Why You'll Love Working Here Madigan Perio is known for our supportive office culture, exceptional patient care, and dedication to team growth. You'll be part of a professional, collaborative environment that values kindness, organization, and continuous learning. If you're ready to grow your career in a thriving periodontal specialty practice where your role truly matters — we'd love to meet you! How to Apply Please submit both of the following in PDF format to drmike@madiganperio.

com:

1. Your cover letter, telling us why this position feels like the right fit for you 2. Your updated resume We can't wait to learn more about you! - The Team at

Madigan Perio Job Type:

Full-time Pay:

From $23.00 per hour

Benefits:

401(k) 401(k) matching Employee discount Health insurance Paid time off Retirement plan Uniform allowance Application Question(s): What sets you apart from other potential applicants?

Experience:

Customer Service:

3 years (Preferred)

Dental Insurance:

3 years (Preferred)

Work Location:

In person