We envision a workplace where clarity, purpose, and integrity guide everything we do. Where every team member understands their role and the impact it has.
Our Mission:
Solve real, urgent, high impact dental problems for those who can't be seen soon enough. We are an on‑demand, fee‑for‑service clinic where same‑day treatment is our default. Important Details We do not sell dental procedures here, we sell outcomes. This is a private practice led by a top 1% dentist and a seasoned marketer. We are 100% Fee-For-Service and the practice operates 7 days a week until 8PM with a few exceptions for major US holidays. The Role You will present same day emergency and full mouth restoration cases. When you are not presenting treatment you will drive revenue by closing unfinished treatment from existing patients. This role will heavily rely on KPI's and you will work closely with the office leadership. While we have a proven model we operate with, we are always looking for better results so come with ideas and the ambition to launch them.
Responsibilities:
Present same-day emergency and full-mouth restoration treatment plans and get patients to a decision. Own your treatment acceptance rate and average production per patient — these are tracked weekly and are the core measure of this role. Run a disciplined follow-up process on every unaccepted treatment plan, working existing patients back to a yes rather than letting them go cold. Build rapport with patients and tie every treatment plan back to their reason for being here. Know the practice's full sales motion and follow it without fail. Be accountable for weekly, monthly, and quarterly Base, Target, and Stretch goals. Qualify patients for financing. Maintain accurate patient records and HIPAA compliance.
Office Schedule:
DCN operates 7 days a week. We currently have a dedicated weekend Treatment Coordinator, so this role is primarily Monday-Friday. Your schedule will reflect the needs of the practice, and you should expect occasional weekend coverage as needed. Office Hours (for reference — not your schedule): Mon 10-9, Tue 11-9, Wed 1-9, Thu 11-9, Fri 9-9, Sat 9-9, Sun 9-9
Proven track record of results presenting Tx plans. We would want to see average acceptance rate, average monthly closed Tx, a clear understanding of how to present Tx and your approach to 100% FFS patients. Warm, confident communicator on the phone and in person. Highly organized with strong attention to detail. There to do a job that produces results attitude. Knows Dentrix. Compensation $30-$40/hour, based on experience and proven track record. What We Offer Dental benefits PTO accrual Uniform stipend Individualized 90 day training/onboarding plan. This Role Is Not For You If You bring drama or gossip into the workplace. Don't understand value and the difference between price and cost. Can't follow a proven method. Afraid to fail. Winners fail more than losers.
Job Type:
Full-time Pay:
$30.00 - $40.00 per hour
Benefits:
Dental insurance Paid time off Uniform allowance Application Question(s): Why should we consider you for the role of Tx Coordinator? Be specific about the value you bring. What makes a FFS patient different than an insurance patient and how do you approach each one when presenting?