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Better Morning( Behavioral Health Services)

Care Coordinator for High-Fidelity Wraparound Services (Intensive Care Coordination)

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What they do

A Care Coordinator develops and manages patient care programs and handles patient cases. Keeps patients informed about their care options.

$73,036 / year median in Virginia

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Job Description

Position Summary:
Better Morning is seeking qualified candidates for the Care Coordinator position within the Intensive Care Coordination (ICC)/Wraparound program. The program is specifically designed to help youth and families at the highest level of need within Northern Virginia( Loudoun county, Fairfax County and Arlington). In addition, the program operates within an evidence-based model structure, which means, there are policies and procedures that are mandatory to follow because they lead to the best possible outcomes for the youth and family. Prior knowledge of ICC/Wraparound is not necessary as there will be several training courses to learn and build the skills to be successful. Job responsibilities Engage a caseload of 10 youth/adolescents, their families, and additional team members in the ICC/Wraparound process. Engagement is conducted in-person for 95% of sessions, unless otherwise directed by the Program Supervisor and/or Program Director. Compile documentation regarding the youth, family, and team, including, but not limited to: Family story - similar to a biopsychosocial assessment and family tree Functional strengths Family vision Underlying needs Plans of care Initial and complete crisis plan PowerPoint/Canva for family team meetings Notes in Credible Each of these pieces of documentation will be discussed during orientation and initial ICC/Wraparound training. Facilitate monthly family team meetings with youth, family, and team members at the location of the family's choosing. Facilitate crisis family team meetings if there is a hospitalization, arrest, incarceration, etc. within 72 hours. Provide daily updates to the Program Supervisor and Program Director regarding your cases. Communicate updates with specific team members, as needed and when appropriate. Maintain accurate records and utilize document aids provided by Program Supervisor and Program Director, including: Checklists PowerPoints Excel spreadsheets Participate in weekly, in-person team meetings and supervision/coaching sessions. Participate in mandatory ICC/Wraparound trainings as directed by Program Supervisor and Program Director.
Qualifications Education:
Bachelor's degree in social work, Psychology, Counseling, or a related field
Experience:
Must have experience working with DC families, care coordination, social services, or mental health settings; experience with wraparound services is a plus. Who are we looking for to join the team? Experience and passion working with youth/adolescents and families Flexible and creative Reliable and dependable Direct, assertive, and intentional communicator Detail-oriented, excellent time management skills, and ability to multi-task Appreciates and applies feedback and skill building to their professional work Empathic and non-judgmental Team oriented and an ability to view each team member's perspective equally Experience with conflict resolution and/or crisis management Committed to the process of learning and developing, both personally and professionally
Additional Information Compensation:
Job Types:
Full-time (W-2) (40 hours) (8 hours shift):
Salary Range:
$45,000 - $55,000 annually, commensurate with experience In addition, we offer the below Employment Benefits for W-2 positions: 401(k) matching Flexible schedule Health insurance Dental insurance Vision insurance Paid time off Paid holidays Sick leave Tuition reimbursement Professional development and training opportunities Supportive clinical leadership and administrative support Opportunities for advancement within growing programs
Schedule:
8-hour shift Monday to Friday Weekends as needed Additional Information Ability to commute/relocate:
Northern Virginia:
Reliably commute or planning to relocate before starting work (Required)
Working Conditions:
This position may require travel within the community, flexible hours, and participation in on-call rotation, depending on client needs.
Job Type:
Full-time Pay:
$45,000.00 - $55,000.00 per year
Work Location:
In person