Be the Heartbeat of Care Advantage Inc! Care Advantage Inc, isn't just another workplace-we're a Top Workplace award winner and proudly voted Best in Home Care . We're the largest privately-owned home care company in the mid-Atlantic, and we're growing fast. That means more opportunities, more impact, and more ways to change lives. We're on the hunt for a high-energy Care Coordinator to join our Colonial Heights VA team. If you thrive in a fast-paced environment, love solving puzzles, and want a career where compassion meets strategy, this is your chance to shine.
What You'll Get:
Competitive pay that values your talent 17 days of paid vacation + 10 paid holidays A true work-life balance career A team that feels like family, with room to grow What You'll Do Be the
Matchmaker:
Thoughtfully pair caregivers with clients by considering health needs, personality fit, skill level, and preferences. You'll ensure every client feels supported and every caregiver feels valued.
Keep Relationships Strong:
Act as the go-to liaison between clients, families, and field staff. You'll build trust, smooth over challenges, and make sure communication flows seamlessly. Own the
Schedule:
Maintain accurate, up-to-date schedules in our system. You'll juggle multiple moving parts, anticipate conflicts, and keep everything running like clockwork.
Think Fast, Act Smart:
When emergencies or last-minute changes arise, you'll pivot quickly-finding solutions that keep clients cared for and caregivers supported.
Drive Performance:
Monitor field staff activity, track attendance and reliability, and provide feedback. You'll help ensure accountability while celebrating great work. Solve the
Daily Puzzle:
Scheduling is like a giant jigsaw-different shifts, different needs, different people. You'll creatively piece it together with calm focus and a client-first mindset. Fuel the
Team Energy:
Work side-by-side with branch teammates to keep the office buzzing with positivity, collaboration, and momentum.
Welcome New Clients:
Be the warm, reassuring voice and face of Care Advantage. You'll guide new clients through the onboarding process, answer questions, and set the tone for a caring relationship.
Stay Tech-Savvy:
Use scheduling software and digital tools to keep records current, track caregiver availability, and ensure compliance with company standards.
Champion Flexibility:
Step into any situation-whether it's answering a tough client question, covering a shift gap, or supporting a teammate-because you're cross-trained and ready for anything. What Makes You Perfect for This Role Energy, drive, and passion for achieving goals A problem-solver who puts people first Flexibility to adapt and thrive in changing situations Ambition to grow your career and see the big picture Compassion and a genuine desire to serve Requirements High School Diploma or G.E.D. equivalent 2+ years of relevant work experience Scheduling, medical, or phone experience a plus Computer literacy and comfort with scheduling systems Strong organizational skills, attention to detail, and communication abilities Why Care Advantage? Because here, you're not just filling a role-you're making a difference . You'll be part of a growing company with a mission that matters, and you'll enjoy a career that balances professional success with personal fulfillment. Apply today and step into a role where your energy, compassion, and creativity truly shine!