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State of Missouri

Vendor Service Coordinator Lead (Regional Office)

Career Insights for Clinical Auditor / Utilization Reviewer

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What they do

A Clinical Auditor or Utilization Reviewer reviews the efficiency of healthcare delivery. Individuals tend to have had experience as a registered nurse or other healthcare delivery roles before transferring into this quality review role.

$94,243 / year median in Missouri

-9% projected decline

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Job Description

Vendor Service Coordinator Lead (Regional Office) State of Missouri - 3.3 Kansas City, MO Job Details Full-time $66,936.51 a year 21 hours ago Benefits Health insurance Pension plan Qualifications Record keeping Contract documentation review Vendor contracts Contract review Utilization review Regulatory compliance Contract interpretation Vendor coordination Mid-level 3 years Medicaid health insurance Hiring Bachelor's degree Contractual compliance checks Team management Quality compliance management Vendor relationship management Resource utilization in healthcare Recruiting Medicaid regulations Medicaid Staffing management Full Job Description Job Summary - Why you'll love this position
Job Location:
This position will be domiciled in Springfield. Why you'll love this position: The Missouri Department of Mental Health is dedicated to the prevention, treatment, and public understanding of mental illness and developmental disabilities. By joining our team YOU can make a difference in the lives of those impacted by a mental illness or developmental disability so they can have the opportunity to pursue their dreams, live their lives to the fullest, and be a valued member of their communities. Responsibilities - What you'll do Demonstrates comprehensive knowledge of the contractual process, regulatory requirements, funding systems, budget guidelines, staffing patterns, and information management systems relevant to DMH contract providers. Reviews, understands, and applies policies and procedures related to utilization review, resource allocation, provider inquiries, quality assurance data, service coordination referrals, and ongoing provider oversight. Provides technical assistance and guidance to providers, families, and regional office staff regarding contract language, Medicaid Waiver standards, certification expectations, recordkeeping, and provider development. Leads and supervises the Provider Relations team, including hiring, performance documentation, timesheet approval, decision‑making, monthly meetings, and fostering an open, collaborative environment. Partners with providers to promote quality services and ensure adherence to state regulations, division directives, departmental guidelines, CSR requirements, and Provider Relations expectations. Communicates effectively in written and verbal formats; maintains required training, licensure, physical abilities, travel readiness, and consistent attendance as required for the role. Performs essential administrative, analytical, supervisory, and compliance‑related duties, along with additional tasks assigned to support departmental and regional goals. Qualifications - All you need for success
Minimum Qualifications:
Three or more years of relevant experience. Bachelor's Degree is preferred but not required. Lack of post‐secondary education will not be used as the sole basis denying consideration to any applicant. Job Details - More reasons to love this position The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here. Contact Details - If you have questions or require any accommodations to participate in the application or interview process please contact:
To Apply:
Upload a cover letter, resume, college transcript, and 3 professional letters of recommendation. Complete information must be provided for your request to be considered. Documentation supporting your eligibility (transcripts, employment records, etc.) may be required at any time during the application and hiring process. If you have any questions about this position, please email Human Resources The State of Missouri is an equal opportunity employer and is committed to developing and maintaining a talented workforce.