A Clinical Case Manager coordinates medical care and provides advocacy to help people get the best and most affordable care. Helps patients navigate insurance and hospital bureaucracies and access information. May work with patients who have chronic illnesses or other complex medical needs. Works at a hospital or other healthcare facility; may follow patients throughout the span of their treatment and travel to different doctors' offices, hospitals or a patient's home.
Counseling Center,Inc Gardena, CA Job Details Temporary | Full-time Up to $82,000 a year 20 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Professional development assistance Flexible schedule Life insurance Qualifications Customer follow-ups Working with LGBTQ+ individuals Spanish Patient follow-up care Teamwork Working with immigrant populations Interpersonal skills Group therapy Individual therapy Evidence-based practice Working with individuals from diverse cultural backgrounds Mandated reporting laws Home health Clinical documentation standards Managing patients as a clinical case manager Full Job Description Trauma Recovery Center Trauma Therapist
JOB SUMMARY MIRACLES
Counseling Center's Trauma Recovery Center is designed to help victims of violent crime overcome barriers to accessing mental health treatment, health care, and legal resources in the acute aftermath of trauma. The TRC serves recent victims of violent crime, including survivors of physical assault, sexual assault, gun shot wounds, stabbings, domestic violence and human trafficking. Under the supervision of a senior staff clinician, the incumbent will provide clinical intakes, individual and group psychotherapy, crisis intervention, emotional support, assertive outreach, outreach and clinical case management services, using evidence- based practices that are effective for the service population.
KEY RESPONSIBILITIES
Clinical Intervention, Consultation, Psychotherapy, Liaison, Outreach and Case Management :
Conducts clinical intakes of new clients using a trauma-informed approach and identifies service needs when appropriate. Assessment includes identifying presenting problems, biopsychosocial history, mental status exam, and DSM-5 diagnosis.
Clinical interventions include:
crisis intervention Clinical services also include short-term, trauma-informed individual and group psychotherapy as well as comprehensive clinical case management, liaison with other providers, and referral and accompaniment to community services when appropriate. May visit patient at home and/or in the community for the purpose of outreach and follow- up if the patient is unable to keep regularly scheduled appointments. Caseload consists of complex clients, all of whom have histories of trauma, including acute and chronic physical and sexual abuse, and are victims of interpersonal violence such as sexual assault, physical assault, domestic violence, gunshot wounds, political torture, and immigration trauma. Many clients also have concurrent medical problems, psychosocial problems, and may have substance abuse problems as well. Utilizes knowledge of the mental health, medical, and community resources in Los Angeles and maintains familiarity with new programs. Develops a comprehensive treatment and service plan for each client, integrating Knowledge from a wide range of human service resources. Facilitates coordination of services among various agencies; advocates for and links client to needed services. Helps to eligibilize clients for social security disability, Victim of Crime, and other financial entitlements. Provides assistance with U-Visas and psychological asylum evaluations as needed. Serves as a client advocate and liaison with the District Attorney's Office and Police Department for victims of crime wishing to file police reports, restraining orders, etc. Must meet 75% weekly productivity.
Clinical Supervision, Teaching, Training, and Program Development:
Participates in in-service trainings and case conferences. Conducts community presentations. May assist with program development, including identification and implementation of types of appropriate measurement-guided mental health treatment.
Record Keeping and Administration and Other Duties:
Maintain client records according to California, City, and County requirements. Records data in client's chart according to JCAHO standards. Meets program productivity standards; Completes productivity forms, clinical documentation and other documentation of services in a timely fashion. Assists in processing Quality Improvement requests. Assists in data collection for program evaluation and research purposes; Attends staff meetings and other assigned meetings, participates in training sessions (e.g. in- services, community outreach events). Performs other related duties as assigned. One Saturday a month and additional Saturdays may be required for community events.
Outreach Duties:
Maintain a calendar of outreach activities, including community events, workshops, appearances and other communication opportunities. Nurture new and old relationships with collaborative partners. Schedule regular outreach exhibitions in the community and educate employees on community responsibility. Prepare accurate reports on the goals of the event plan and outcomes. Assist in the organization of special events, including donor/volunteer appreciation events and other community events or fundraising initiatives.
KNOWLEDGE, SKILLS AND ABILITIES
Required (R) Preferred (P) (R) The Clinical Case Manager must be able to move between different treatment approaches (clinical case management and evidence-based, trauma-focused psychotherapy) depending on the needs of the client. (R) The Clinical Case Manager must demonstrate cultural humility and a strengths-based, recovery philosophy. (R) The Clinical Case Manager will need to have knowledge of both Trauma Recovery Center and
MIRACLES
Counseling Center policies and practices regarding client and staff safety, including mental health mandated reporting requirements. (R) Excellent organizational, presenter, and strong interpersonal skills (R) Demonstrated excellent attendance and reliability (P) People of color and ethnic minorities are encouraged to apply (P) Bilingual Spanish preferred
EDUCATION, TRAINING AND EXPERIENCE
Required (R) Preferred (P) (R)
The Clinical Case Manager:
Masters degree in social work, psychology, marriage and family therapy or counseling from an accredited university and licensed as an LCSW or MFT with the California Board of Behavioral Sciences. Must be in good standing with the Board. (P) Experience working with trauma survivors from underserved populations, including young people of color, people who are homeless and/or chronically mentally ill, people from immigrant and refugee groups, and LGBTQ people. (R) Excellent documentation and clinical skills, ability to set priorities, work independently, excellent follow-up, work well under pressure and deadlines. (R) Experience doing case management, outreach, and home visits.
Job Types:
Full-time, Temporary Pay:
Up to $82,000.00 per year
Benefits:
401(k) Dental insurance Flexible schedule Health insurance Life insurance Paid time off Professional development assistance Vision insurance
