Find Jobs
Find Jobs Near You – Available Work in Your Location
Professional Expert- Clinical Case Manager
Career Insights for Clinical Case Manager
See where this job fits in the broader career landscape. Knowing your career path helps you see what's possible from here.
Scorecard
Based on California data
Review key factors to help you decide if this role fits your goals. How is this calculated?
What they do
A Clinical Case Manager coordinates medical care and provides advocacy to help people get the best and most affordable care. Helps patients navigate insurance and hospital bureaucracies and access information. May work with patients who have chronic illnesses or other complex medical needs. Works at a hospital or other healthcare facility; may follow patients throughout the span of their treatment and travel to different doctors' offices, hospitals or a patient's home.
$77,918 / year median in California
+10% projected growth
Job Description
PROFEX-CCM
Division Student Health Services Opening Date 07/28/2026 Closing Date Continuous Description Benefits Representative DutiesSCOPE OF DUTIES
Conduct mental health screenings and risk assessments to identify student needs.- Evaluate students experiencing emotional, behavioral, academic, medical, or psychosocial difficulties.
- Assess the urgency and level of care needed and determine appropriate interventions and referrals.
- Identify students who may be at risk of harm to self or others and initiate appropriate response protocols. Clinical Case Management and Care Coordination
- Maintain an active caseload of students with complex needs requiring ongoing support and follow-up.
- Develop individualized service plans to address barriers impacting student well-being and academic success.
- Coordinate student care and support with campus departments including Student Health Services, Counseling, Disability Support Services, Student Equity and Achievement (SEA), Student Affairs, Campus Safety, and other appropriate programs.
- Facilitate referrals and linkage to community providers, including mental health therapists, psychiatrists, hospitals, crisis stabilization units, intensive outpatient programs, substance use treatment providers, housing resources, and other specialized services.
- Assist students in navigating healthcare systems, insurance processes, and community-based support networks.
- Monitor student progress and follow through with treatment recommendations and referrals. Crisis Prevention and Intervention
- Respond to students experiencing psychological distress or crisis situations.
- Provide brief interventions, de-escalation, crisis stabilization, and safety planning.
- Collaborate with campus partners and emergency responders when immediate intervention is necessary.
- Conduct follow-up and re-entry support for students returning from hospitalization, residential treatment, or other higher levels of care.
- Participate in campus behavioral intervention processes and threat assessment activities, as appropriate. Student Support and Consultation
- Provide short-term individual and group educational sessions within the scope of the position and professional training or licensure.
- Conduct risk assessments and assist students in identifying appropriate treatment options.
- Offer consultation to students, faculty, staff, and families regarding available resources and strategies to support students of concern.
- Advocate for students by helping reduce barriers that impact their educational persistence and success. Education on Awareness and Prevention
- Participate in campus-wide initiatives focused on mental health awareness, suicide prevention, and student wellness.
- Develop and deliver educational presentations, workshops, and training related to recognizing and responding to students in distress.
- Support Student Health Services wellness activities designed to increase awareness of available resources and promote help-seeking behaviors.
- Assist in developing collaborative relationships with community agencies and referral partners. Documentation and Compliance
- Maintain accurate, timely, and confidential documentation of services provided in accordance with professional, ethical, legal, and institutional standards.
- Collect and maintain data related to services, referrals, outcomes, and program effectiveness.
- Prepare reports and other documentation as requested.
- Adhere to applicable federal and state laws and regulations, including FERPA, HIPAA, mandated reporting requirements, and professional ethical guidelines. Other Duties
- Participate in departmental meetings, case consultations, and professional development activities.
- Serve on campus committees or workgroups related to student support and well-being, as assigned.
- Perform other related duties as assigned consistently with the scope and intent of the position. Minimum Qualifications Master's degree from an accredited institution in Social Work, Mental Health Counseling, Psychology, Marriage and Family Therapy, Clinical Psychology, or a closely related behavioral health field.
- Experience providing crisis intervention, risk assessment, case management, behavioral health services, or care coordination.
- Demonstrated ability to work effectively with individuals from diverse cultural, socioeconomic, educational, and linguistic backgrounds. Preferred Qualifications
- Eligibility for clinical licensure in the State of California or possession of a current California license such as: o Licensed Clinical Social Worker (LCSW), o Licensed Marriage and Family Therapist (LMFT), o Licensed Professional Clinical Counselor (LPCC), or o Associate registration with the California Board of Behavioral Sciences under appropriate supervision requirements.
- Experience working in a college, university, or adolescent/young adult behavioral health setting.
- Knowledge of community mental health systems and local referral resources.
- Experience participating in Behavioral Intervention Teams (BIT/CARE Teams) or multidisciplinary student support teams.
- Training in suicide risk assessment and intervention.
- Bilingual proficiency in English and Spanish.