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Hawaii Pacific Health

Case Management Assistant - Case Management

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What they do

A Clinical Case Manager coordinates medical care and provides advocacy to help people get the best and most affordable care. Helps patients navigate insurance and hospital bureaucracies and access information. May work with patients who have chronic illnesses or other complex medical needs. Works at a hospital or other healthcare facility; may follow patients throughout the span of their treatment and travel to different doctors' offices, hospitals or a patient's home.

$62,839 / year median in Hawaii

+9% projected growth

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Job Description

Kapi'olani Medical Center for Women & Children is Hawai'i's only maternity, newborn and pediatric specialty hospital. It is well recognized as Hawai'i's leader in the care of women, infants and children. With 253 beds, the not-for-profit hospital delivers 6,000 babies a year, and is also a medical teaching and research facility. Specialty services for patients throughout Hawai'i and the Pacific Region include intensive care for infants and children, 24-hour emergency pediatric and adult care, critical care air transport and high-risk perinatal care. Over 1,400 employees and more than 700 physicians provide specialty care at Kapi'olani. The hospital is home to the Kapi'olani Women's Center and the Women's Cancer Center, and offers numerous community programs and services, such as specialty pediatric clinics, the Kapi'olani Child Protection Center and the Sex Abuse Treatment Center. The Case Management team puts great emphasis on helping each patient transit their health care treatment with an appropriate set of support tools and information. Our caring, professional staff provides timely medical and discharge management to meet clinical and service goals, and to provide an effective, appropriate continuum of care. We want to ensure that our patients receive the attention they need, especially when they require care from several different services and other combinations of medical, financial or social intervention. If you are a caring person interested in providing life-changing support services to our patients and their families, you may be the ideal candidate for our Case Management Assistant. This position provides technical and administrative support, as well as responding to inquiries from external organizations, prospective appointees, department/service practitioners and other hospital staff. We are looking for a dedicated and resourceful person with excellent customer service and communication skills and a commitment to delivering the highest quality health care to Hawai'i's people.
  • Location:
  • Kapiolani Medical Center for Women and Children
  • Work Schedule:
  • Day - 10 Hours
  • Work Type:
  • Full Time Regular
  • FTE:
  • 1.000000
  • Bargaining Unit:
  • Non-Bargaining
  • Exempt:
  • No •Req ID•33745 •
Pay Range:
  • 21.76 - 27.20 USD per hour
  • Category:
  • Social Services
  • Minimum Qualifications:
  • Associate's degree or equivalent combination of education, training, and experience. Three (3) years clerical/secretarial experience OR related experience in position with extensive customer contact.
  • Preferred Qualifications:
  • Ability to read, write, speak and translate one or more foreign language specific to the foreign patients.
Knowledge of medical terminology. EOE/AA/Disabled/Vets Hawai'i Pacific Health offers a comprehensive and competitive total rewards package that includes pay and benefits. Rate of pay for selected candidates will be determined by various factors including knowledge, skills, abilities, relevant experience and training, as well as internal peer equity.