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HELIX HUMAN SERVICES INC

Residential Clinical Case Manager

Pay: $70,000/yr
Posted: 2 weeks ago
Location: Springfield, MA (Onsite)
Last Updated: 2 weeks ago
Hours: Full-Time
Expires: 9/21/2026

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What they do

A Clinical Case Manager coordinates medical care and provides advocacy to help people get the best and most affordable care. Helps patients navigate insurance and hospital bureaucracies and access information. May work with patients who have chronic illnesses or other complex medical needs. Works at a hospital or other healthcare facility; may follow patients throughout the span of their treatment and travel to different doctors' offices, hospitals or a patient's home.

$62,579 / year median in Massachusetts

+10% projected growth

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Job Description

Residential Clinical Case Manager
HELIX HUMAN SERVICES INC
  • 3.4 Springfield, MA Job Details Full-time $50,000
  • $70,000 a year 22 hours ago Qualifications Report writing Childhood development Driver's License Experience working with children Bachelor's degree Adolescents Full Job Description The Residential Clinical Case Manager Job purpose: The Residential Clinical Case Manager provides provide high quality, trauma-informed case management, crisis intervention and supportive services to latency-age children (6y-12y) and adolescents (13y-18y) in a residential treatment program.
This role is essential in coordinating care, supporting treatment goals, and fostering healing environments for youth impacted by trauma, behavioral health challenges, and family disruption.
Full Time Schedule:
Monday 9 a.m.
  • 5 p.m. Tuesday and Wednesday 11 a.m.
  • 7 p.m., Thursday and Friday 9 a.m.
  • 5 p.
m. The SHARP Residential Program is designed to support youth (ages 13-18) who identify with the LGBTQIA+ community. This specialty residential program supports youth who have experienced trauma, with moderate to severe mental health and behavioral health challenges and may be struggling with their personal identity. The Cottage Residential program is an inclusive environment designed to support male clients (ages 6-13) regardless of how they identify, who have experienced trauma, with moderate to severe mental health and behavioral challenges.
Qualifications:
Bachelor's degree in social work, Psychology, Human Services, or related field (required). Minimum 1-2 years of experience working with children/adolescents in residential, behavioral health, or child welfare setting. Knowledge of trauma-informed care principles and child development. Strong communication, organizational, and interpersonal skill. Ability to work collaboratively in a fast-paced, emotionally demanding environment. Requires evening and weekend availability. Requires excellent time management and organizational abilities. Requires ability to write professional reports. Requires good communication skills. Requires the ability to work as part of a team in an alternative setting. Requires a valid driver's license and reliable transportation. Requires interest and willingness to learn about evidence-based interventions. Bilingual preferred. Competitive Salary/Comprehensive Benefit Package Helix Human Services is an inclusive organization. LGBTQIA+ and people of color are strongly encouraged to apply! Helix Human Services provides trauma-informed, therapeutic and educational services to diverse children and families, building the foundation for lifelong success at home, school, and the community.