Job SummaryHamilton Health Center is seeking an Intensive Case Manager I to provide comprehensive case management, care coordination, and advocacy for individuals receiving recovery and supportive services. In this role, you will work closely with clients, healthcare providers, and community partners to coordinate services, reduce barriers to care, and support each client's recovery journey through individualized service planning and ongoing care coordination. This position is ideal for someone who is passionate about behavioral health, recovery services, community engagement, and making a meaningful impact in the lives of individuals experiencing complex health and social needs.

Why Join Hamilton Health CenterMission-driven organization serving Central PennsylvaniaOpportunity to make a meaningful impact in behavioral health and recovery servicesCollaborative, interdisciplinary care environmentCommunity-focused work supporting individuals throughout their recovery journeyOpportunities for professional growth and continued learningBenefitsGenerous paid time offBirthday holiday + 7 paid holidaysMedical, dental, and vision coverageCompany-paid life insuranceRetirement plan with employer matchEmployee Assistance ProgramKey ResponsibilitiesProvide comprehensive case management, care coordination, and advocacy for clients receiving recovery servicesDevelop, implement, and update individualized service plans to address client needs and monitor progressCoordinate primary care and behavioral health services within the continuum of careAssess client needs and coordinate holistic care plansMaintain ongoing communication with clients, families, and support systemsConnect clients with housing, legal, transportation, and community resourcesDocument service coordination activities and maintain accurate recordsBuild collaborative relationships with healthcare providers, community agencies, and civic organizationsParticipate in required meetings, trainings, outreach events, and continuing educationMaintain required certifications and complete annual training requirementsEnsure compliance with confidentiality standards and regulatory requirementsPerform other related duties as assigned. QualificationsRequiredBachelor's degree in Human Services or a related fieldStrong interpersonal, communication, and organizational skillsBasic computer and data entry proficiencyFundamental understanding of healthcare services and medical terminology PreferredCPR and/or First Aid certificationOne (1) year of experience in a medical or physician office settingKnowledge of Joint Commission standardsBilingual in Spanish, Nepali, or French Work EnvironmentOffice and community-based position supporting clients throughout the service areaFrequent interaction with healthcare providers, community organizations, and client support systemsMay involve transportation assistance and community outreach activitiesExposure to routine medical office and clinic environments while supporting individuals with behavioral health and recovery needs. This job description provides an overview of the duties associated with the position and should not be interpreted as a complete list of all responsibilities. All individuals, including current employees, selected for the position will undergo a background check appropriate for the responsibilities of the role.

All About Hamilton Health Center Hamilton Health Center (Hamilton), established in 1969, is a Federally Qualified Health Center (FQHC) located in Harrisburg, PA. The center continues to grow by taking a holistic and comprehensive approach to patient-centered care. Our mission is to improve the health of Central Pennsylvania's residents by delivering high-quality, respectful, and patient-centered health and related social services that promote access, treatment, education, and prevention, regardless of health, economic, or insurance status. Our vision is to be the premier community health clinic of the underinsured and uninsured by providing medical, dental, social, and related services while becoming the healthcare provider of choice for the Greater Harrisburg area. For more than 50 years, we have remained committed to serving our community with compassion and excellence. As part of our team, you will work alongside dedicated professionals who care deeply about the individuals we serve. EOE