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Medical Case Manager
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Based on Pennsylvania data
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What they do
A Clinical Case Manager coordinates medical care and provides advocacy to help people get the best and most affordable care. Helps patients navigate insurance and hospital bureaucracies and access information. May work with patients who have chronic illnesses or other complex medical needs. Works at a hospital or other healthcare facility; may follow patients throughout the span of their treatment and travel to different doctors' offices, hospitals or a patient's home.
$61,727 / year median in Pennsylvania
+6% projected growth
Job Description
- Pediatric Shift Care (RN) Remote Harrisburg, PA Posted yesterday
Apply Now Company :
Highmark Inc.Job Description :
JOB SUMMARY
The Pediatric Shift Care Case Manager plays a crucial role in supporting pediatric members and their families who are receiving in-home nursing and aide care (Shift Care services). They act as a central point of contact within Highmark Wholecare, handling case management, needs assessment, resource coordination, and benefit-related inquiries.ESSENTIAL RESPONSIBILITIES
Manage a caseload of members with moderate complexity health needs. Assess members' health status, needs, and available resources. Develop individualized care plans in collaboration with members, physicians, and other healthcare providers. Implement and coordinate care plans, ensuring access to appropriate services and resources. Develop and implement care plans with minimal guidance. Coordinate referrals to specialists and community resources. Monitor member progress toward goals and adjust care plans as needed. Evaluate the effectiveness of interventions and services. Act as an advocate and liaison to meet a member's individual health care needs by assessing, planning, implementing, coordinating, monitoring and evaluating options and services. This is accomplished by using communication and available resources to promote quality, cost-effective outcomes in accordance with available contract benefits. Work collaboratively and communicate clearly and professionally with physicians, providers, co-workers and other members of the health care team to carry out the established plan of care. Ensure all activities are documented and conducted in compliance with applicable business process requirements, company policies, regulatory requirements and accreditation standards. Identify areas for potential cost savings, quality improvement and workflow efficiencies. Other duties as assigned or requested.EXPERIENCE
Required 3 years of experience in any combination of clinical, case/utilization management, and/or disease condition management experience, or provider operations and/or health insurance experience with RN licensure or a Master's degree OR; 5 years' experience with a Bachelor's in Social Work Preferred Registered Nurse (RN) Medicaid managed care and/or Medicare experience Experience in Pediatric care Certified Case Manager Knowledge of assessments and care plans SKILLS Strong assessment and care planning skills. Ability to work independently and as part of a team. Proficiency in using Microsoft office suite, case management software and electronic health records. Understanding of healthcare systems and case management principles Bilingual English/Spanish language skills preferredEDUCATION
Required Bachelor's degree in nursing or RN licensure or Master's degree in Social Work, Counseling, or related field OR Bachelor's degree in Social Work Preferred None LICENSES orCERTIFICATIONS
Required Licensed Social Worker (LSW- Non-Specific
- State (OR) Licensed Professional Counselor (LPC)
- Non-Specific State (OR) Licensed Bachelors Social Worker (LBSW) (OR) Licensed Clinical Social Worker (LCSW)
- Non-Specific (OR) Licensed Master Social Worker (LMSW) Non-Specific (OR) Licensed Graduate Social Worker (LGSW) (OR) Licensed Certified Social Worker (LCSW) (OR) Current State RN licensure OR Current multi-state licensure through the enhanced Nurse Licensure Compact (eNLC).
None Travel Required:
0%- 25%