Job Overview Ag Worker Health & Services has been providing care to agricultural workers and their families since 1972. We are seeking a dedicated and detail-oriented Referral Coordinator to join our healthcare team. In this vital role, you will serve as the primary point of contact for coordinating patient referrals, ensuring seamless communication between providers, insurance companies, and patients. Your expertise will help facilitate timely access to specialized care, manage medical documentation, and uphold the highest standards of confidentiality and accuracy. This position offers an exciting opportunity to contribute to improved patient outcomes while working in a dynamic, fast-paced environment committed to excellence. Responsibilities Manage the referral process from initiation to completion, ensuring all necessary documentation is accurate and complete. Verify insurance coverage, obtain prior authorization, and facilitate insurance verification for referred services. Coordinate with healthcare providers, specialists, and insurance companies to schedule appointments and follow up on pending authorizations. Maintain detailed records of referrals, medical records, and correspondence within electronic health record (EHR) systems. Ensure compliance with HIPAA regulations and clinical confidentiality policies when handling sensitive patient information. Provide exceptional customer service by addressing patient inquiries promptly and professionally, guiding them through the referral process with clarity and empathy. Assist in Billing Department and Patient Services. Requirements Bilingual in English/Spanish preferred, but not required Prior experience in a medical office setting or healthcare environment with familiarity in medical records management preferred Understanding of health insurance policies, managed care processes, insurance prior authorization procedures, and verification protocols. Proficiency in Microsoft Office applications. Knowledge of medical terminology, medical billing, medical coding (including CPT and ICD coding), and insurance claim processes preferred. Ability to ensure compliance with clinical confidentiality policies. Excellent organizational skills with keen attention to detail for managing multiple referrals simultaneously. Join us as a Referral Coordinator to make a meaningful impact on patient care by streamlining referral workflows and supporting our commitment to health excellence! Please see our webiste at agworker.org to see all of our services.

Pay:

$19.84 - $22.00 per hour Expected hours: 40.0 per week

Benefits:

401(k) Health insurance Paid time off

Work Location:

In person