Epic ATE Support

Epic ATE Support at Insight Global Epic ATE Support at Insight Global in Franklin Square, New York Posted in 6 days ago.

Type:

full-time

Job Description:

Position:

ATE Support Specialist Duration:

2 weeks•with potentially 2 more phases of 2 weeks stints to follow

Location:

Long Island NY•

Onsite PR:

$45•48 hourly

Start:

5/4

Start Date Shift:

8-5 pm (OT flex) Key Responsibilities Provide at?the?elbow support for EpicCare Ambulatory and Cadence in outpatient clinical settings Support front desk / patient access staff with scheduling, check?in, registration, and appointment workflows using Cadence Support clinicians and clinical staff with EpicCare Ambulatory documentation, chart navigation, and daily workflows Deliver clear, professional, and patient training to end users with varying levels of Epic experience Identify common user challenges and escalate system or build?related issues to the appropriate team as needed Travel between multiple Long Island locations as required to provide onsite support coverage Required Qualifications Hands?on experience supporting EpicCare Ambulatory in a clinical or outpatient setting Hands?on experience supporting Epic Cadence , specifically scheduling and front?desk workflows Prior experience in an at?the?elbow, go?live, or hypercare support role Ability to train, coach, and support both administrative and clinical users Strong communication skills with the ability to explain workflows clearly and professionally Reliable transportation required•must be able to commute between multiple Long Island locations Preferred Qualifications Previous Epic go?live or post?go?live stabilization experience Epic certification in Ambulatory and/or Cadence (preferred, not required) $45 to $48 Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.