Job Overview Join our compassionate team as a Weekend Hospice Intake Coordinator, where you'll play a vital role in providing seamless patient access to hospice services during weekends. This energetic position involves managing incoming patient inquiries, coordinating intake processes, and ensuring every patient receives timely, empathetic support. Your proactive communication and organizational skills will help us deliver exceptional care and comfort to patients and their families when they need it most. This paid position offers an exciting opportunity to make a meaningful difference in end-of-life care while working in a dynamic, supportive environment. Responsibilities Serve as the first point of contact for weekend patient intake calls, providing warm, professional communication to patients and families. Collect and verify essential patient information accurately using patient management software and electronic health records (EHR). Coordinate with healthcare providers and team members to facilitate smooth intake processes and ensure timely admission of patients. Maintain strict confidentiality of all patient information in accordance with health regulation policies and privacy laws. Document all interactions thoroughly, including medical history, insurance details, and service preferences, using medical administrative support tools. Assist with scheduling appointments, follow-up calls, and necessary documentation to support ongoing patient care. Ensure compliance with health regulation policies and hospital protocols during all aspects of the intake process. Requirements Prior experience working in a medical office or healthcare setting, preferably with hospice or end-of-life care. Proficiency in Microsoft Office applications such as Word and Excel for documentation and communication purposes. Knowledge of health regulation policies related to patient privacy and confidentiality (e.g., HIPAA). Experience with medical administrative support tasks including data entry, appointment scheduling, and managing electronic health records (EHR/EHR). Familiarity with patient management software systems and electronic health records (EHR) management. Strong customer service skills with the ability to communicate compassionately via phone and client communication channels. Understanding of medical terminology relevant to hospice care and end-of-life services. Ability to type quickly and accurately while maintaining attention to detail during documentation. Knowledge of health insurance processes and billing procedures is a plus. This role is an excellent fit for motivated individuals eager to contribute positively during critical moments for patients and their families. If you thrive in a fast-paced environment where your organizational skills can shine while making a real difference, we encourage you to apply!

Pay:

$22.00 - $27.00 per hour

Work Location:

Hybrid remote in Tucson, AZ 85719