Job Description We are seeking a Senior Epic ASAP Analyst to join a high-performing Clinical Solutions team supporting Epic ASAP and Grand Central. This is an individual contributor role focused on designing, building, optimizing, and supporting Emergency Department workflows within a large healthcare environment. The team is actively engaged in ongoing upgrades, operational enhancements, and innovative initiatives involving AI-enabled clinical documentation and patient engagement solutions. This position is ideal for an experienced Epic ASAP professional who enjoys collaborating with operational leaders, improving clinical workflows, and supporting mission-critical emergency department operations.

Key Responsibilities:

• Design, build, configure, and optimize Epic ASAP functionality to support Emergency Department operations
• Partner with clinical, operational, and IT stakeholders to identify workflow improvements and implement solutions Support quarterly Epic upgrade testing and validation activities
• Build and maintain Epic workflows, navigators, narrators, SmartForms, and documentation tools
• Configure and support orders, results, provider documentation, patient instructions, and After Visit Summaries (AVS)
• Manage track board configuration, charge workflows, reporting needs, and ED operational metrics
• Support In Basket messaging and communication workflows
• Troubleshoot production issues and participate in on-call support rotation
• Assist with implementation and optimization projects across the emergency department and inpatient settings
• Collaborate on emerging initiatives including AI-enabled nursing summaries, provider documentation enhancements, MyChart Bedside ED rollout, infusion pump integration, patient messaging, Dragon upgrades, and patient transfer workflows We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day.

We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.

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https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements

• Epic certification (If not ASAP certified, they have to get ASAP proficiency within 6 months)
• 4 years of experience as an analyst
• Familiar with ED workflows or hospital workflows in general
• Knowledge of the majority of the following:
• Narrators
• Navigators
• Flowsheets
• Charges
• Track Board
• In Basket Messaging
• NoteWriter
• Orders and Results
• Patient Instructions and AVS
• Reporting
• Users and Security
• SmartForms
• ED Workflows
• Hospital/Inpatient Workflows
• Additional Epic certifications such as: ○ Epic ClinDoc ○ Epic Orders ○ Epic Ambulatory
• Experience building provider documentation workflows
• Experience supporting Grand Central patient movement workflows
• Experience with workflow optimization and operational redesign initiatives
• Previous experience supporting integrated clinical and operational hospital workflows