Department:

LHS-Roswell Hospital\n

Location:

Roswell, NM\n

Scheduled Shift:

Monday-Friday 0800-1700 with holidays, on-call, and other shifts as needed.\n

Location:

Roswell\n

JOB SUMMARY

\nResponsible for the day-to-day management and operation of a hospital laboratory, cancer center laboratory or clinical laboratory and associated services. Serves as the operational partner to the CLIA Medical Director and is accountable for laboratory staffing, quality, regulatory compliance, financial performance, and customer service. Represents the laboratory in hospital leadership activities and to commercial clients. Ensures laboratory services meet patient care, operational, regulatory, and organizational requirements. Serves as the CLIA General Supervisor designee and performs bench duties as needed to support laboratory operations.\n

ESSENTIAL FUNCTIONS

\nResponsible for the selection, development, competency assessment, performance coaching, and evaluation of laboratory staff.\nSchedule and deploy staff to meet patient care needs, workload demands, and productivity expectations.\nCommunicate and implement laboratory policies, procedures, operational changes, and organizational initiatives. Maintain regular two-way communication with employees, encouraging feedback, discussion, and idea sharing.\nEstablish high employee engagement by fostering a culture of respect, inclusion, accountability, and continuous improvement; recognizing and celebrating employee achievements and contributions in a timely and meaningful manner; and addressing employee concerns proactively.\nLead by example, demonstrating behaviors that align with the iCare values.\nServe as the CLIA General Supervisor designee and perform laboratory testing as needed to support operations and maintain service levels.\nEnsure laboratory equipment and instrumentation are properly maintained and functioning to support safe and effective operations.\nEnsure adequate supplies, reagents, and inventory are available to support uninterrupted laboratory services.\nEnsure quality control and proficiency testing activities are performed, evaluated, documented, and that appropriate corrective actions are implemented when necessary.\nMonitor quality indicators, implement corrective actions within scope, and collaborate with the Medical Director and Quality teams to achieve quality improvement goals.\nMaintain inspection readiness and ensure compliance with all applicable regulatory, accreditation, and organizational requirements.\nRepresent the laboratory at hospital committees, leadership meetings, and multidisciplinary workgroups.\nParticipate in Patient Process Improvement initiatives and support organizational quality and patient safety objectives.\nDevelop and manage departmental budgets, review monthly financial performance, and ensure responsible stewardship of resources.\nPerforms other duties as assigned.\n

MINIMUM EDUCATION

\nMeet one of the following:\nAssociate degree in a laboratory science or medical technology, or equivalent.\nBachelor's Degree in biological sciences, chemical sciences, laboratory sciences, or equivalent.\nCompletion of an official U.S. military medical laboratory procedures training course of at least 50 weeks duration and having held the military enlisted occupational specialty of Medical Laboratory Specialist (Laboratory Technician)\n

MINIMUM EXPERIENCE

\nTwo (2) years relevant high-complexity clinical laboratory experience.\n

OTHER REQUIREMENTS

PREFERENCES:

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