Laboratory Manager Rapidcare Emergency Room - 1.7 Houston, TX Job Details Full-time $65,000 - $70,000 a year 18 hours ago Benefits Dental insurance 401(k) Flexible schedule Qualifications Medical Laboratory Scientist Certification Clinical staff performance evaluation Regulatory inspections Staff performance monitoring Laboratory safety Operations management Medical Technologist Safety regulations Proficiency testing Managing laboratory teams Supervising experience Policy & process development Hospital accreditation CLIA regulations Organizational skills Regulatory readiness in healthcare Quality assurance experience within healthcare Full Job Description

RAPIDCARE EMERGENCY ROOM

Laboratory Manager Department:

Laboratory Reports To:

Medical Director /

Executive Leadership Location:

RapidCare Emergency Room -

Freestanding Emergency Facility Position:

Full-time 9am-5pm, M-F

POSITION SUMMARY

The Laboratory Manager is responsible for the overall operation, administration, clinical oversight, quality, safety, and regulatory compliance of the RapidCare Emergency Room laboratories. RapidCare Emergency Room has multiple locations in the Houston area and one location in San Antonio. The Laboratory Manager will ensure that laboratory testing is performed accurately, reliably, efficiently, and in accordance with applicable Clinical Laboratory Improvement Amendments (CLIA) requirements, COLA accreditation standards , Texas requirements, and RapidCare Emergency Room policies and procedures. The Laboratory Manager is ultimately responsible for ensuring that laboratory personnel are appropriately qualified, trained, competent, and authorized to perform the testing assigned to them. The Laboratory Manager will oversee the laboratory's complete testing process, including the pre-analytic, analytic, and post-analytic phases , and will work closely with RapidCare's Medical Director and Facility Administrators.

PRIMARY RESPONSIBILITIES 1. CLIA

& Regulatory Compliance Maintain overall responsibility for laboratory compliance with applicable CLIA requirements. Ensure the laboratory operates within the scope of its CLIA certificate and approved test menu. Ensure all laboratory testing is performed by appropriately qualified personnel. Verify that laboratory personnel meet applicable education, training, experience, competency, and certification requirements. Maintain required laboratory records and documentation. Ensure laboratory policies and procedures remain current and are reviewed as required. Ensure testing personnel follow approved procedures and manufacturer's instructions. Monitor regulatory changes affecting laboratory operations and recommend necessary policy or operational changes. Maintain required documentation for CLIA inspections, COLA surveys, and other regulatory reviews. Ensure the laboratory director remains accessible for laboratory consultation and oversight as required by

CLIA. 2. COLA

Accreditation & Survey Readiness Serve as the primary clinical/regulatory leader for RapidCare's COLA-accredited laboratory. Maintain continuous readiness for COLA surveys. Review COLA requirements and ensure applicable standards are incorporated into laboratory operations. Coordinate preparation for COLA surveys and inspections. Review survey findings and oversee corrective action plans. Ensure deficiencies identified during surveys are investigated, corrected, documented, and monitored for sustained compliance. Maintain organized documentation for laboratory personnel, competency, quality control, proficiency testing, quality assessment, equipment, procedures, and corrective actions. Participate in COLA self-assessment activities and ongoing quality improvement. COLA describes accreditation as an ongoing process involving self-assessment, onsite survey, corrective action, accreditation, and continued monitoring of laboratory performance. 3. Quality Control (QC) Establish, implement, and monitor the laboratory's quality control program. Ensure QC is performed at required intervals for each applicable test system. Review QC results and identify trends, shifts, or unacceptable results. Ensure QC failures are investigated and appropriately documented. Ensure corrective action is taken when testing systems do not meet established performance requirements. Ensure patient results are not reported when the testing system is not functioning appropriately. Review QC documentation on a routine basis. Maintain documentation demonstrating appropriate review and corrective action. 4. Quality Assessment (QA) Develop and maintain an effective laboratory Quality Assessment program. Monitor the entire laboratory testing process, including: Patient/test ordering Specimen collection Patient identification Specimen labeling Specimen handling and processing Testing Result verification Result reporting Critical results Corrected reports Turnaround time Provider communication Identify trends, errors, complaints, and opportunities for improvement. Perform or oversee root-cause analysis when significant problems occur. Develop corrective and preventive actions. Monitor corrective actions to ensure they are effective. Present laboratory quality findings to appropriate RapidCare leadership. COLA emphasizes that an effective QA program should address the complete testing process and include documentation control, training and competency, analyzer maintenance, risk management, root-cause analysis, complaints, proficiency testing, and all three testing phases. 5. Proficiency Testing (PT) Ensure RapidCare participates in appropriate proficiency testing programs for applicable testing. Ensure PT specimens are handled and tested according to applicable requirements. Ensure PT results are submitted within required deadlines. Review PT results and documentation. Investigate unacceptable, unsatisfactory, or otherwise concerning PT performance. Ensure corrective action plans are developed and implemented when necessary. Maintain complete PT records for survey and regulatory review. Ensure PT testing is performed in accordance with applicable CLIA requirements and that personnel do not improperly share or compare PT results. CLIA specifically requires the Laboratory Director to oversee proficiency testing, review PT reports, identify problems, and ensure corrective action when results are unacceptable or unsatisfactory. 6. Personnel Management & Competency Establish job-specific laboratory responsibilities. Ensure appropriate initial training for new laboratory personnel. Establish and oversee competency assessments for testing personnel. Ensure competency assessments are completed at required intervals. Document competency evaluations and maintain records. Identify training deficiencies and establish remedial training when necessary. Ensure personnel maintain competency in all testing procedures they perform. Work with Human Resources and facility leadership regarding personnel performance or compliance concerns. COLA identifies incomplete competency assessments as one of its common laboratory citations and recommends a standardized competency process covering the required evaluation elements. 7. Laboratory Policies & Procedures Develop, approve, review, and maintain laboratory policies and procedures. Ensure procedures accurately reflect the testing performed at RapidCare. Ensure laboratory personnel have access to current approved procedures. Review procedures when testing methods, instrumentation, manufacturers' instructions, regulations, or laboratory operations change. Ensure obsolete procedures are removed from active use. Ensure required procedure reviews are documented. 8. Equipment & Test Systems Oversee selection and implementation of laboratory equipment and testing systems. Ensure new instruments and testing methodologies are properly evaluated before implementation. Ensure required verification/validation is completed and documented. Monitor equipment maintenance, calibration, function checks, and performance. Ensure manufacturer requirements are followed. Review instrument problems, failures, service records, and corrective actions. Ensure laboratory equipment is appropriate for the testing performed. 9. Patient Safety & Result Accuracy Promote accurate, timely, and clinically appropriate laboratory results. Ensure critical laboratory values are appropriately communicated according to RapidCare policy. Ensure corrected or amended laboratory reports are properly documented. Investigate significant laboratory errors or patient-result concerns. Collaborate with physician and nursing leadership when laboratory results require clinical clarification. Ensure laboratory testing supports safe and effective patient care. 10. Safety & Infection Control Ensure laboratory personnel follow applicable safety requirements. Maintain appropriate practices for biological, chemical, sharps, and other laboratory hazards. Ensure appropriate personal protective equipment is available and used. Coordinate with RapidCare's infection prevention and safety programs. Ensure laboratory work areas are maintained in a safe and appropriate condition. Participate in investigations involving laboratory-related safety incidents. 11. Laboratory Records & Documentation Ensure appropriate maintenance and availability of: CLIA documentation COLA accreditation documentation Laboratory policies and procedures Personnel qualification records Training records Competency assessments Quality control records Quality assessment records Proficiency testing records Corrective action documentation Equipment maintenance records Calibration/verification documentation Test validation/verification documentation Temperature monitoring records Reagent and supply records Safety documentation Incident reports Laboratory quality meeting/review documentation 12. Leadership & Communication Provide laboratory leadership and clinical oversight. Maintain communication with RapidCare's Medical Director, Facility Administrators and executive leadership. Address laboratory compliance concerns promptly. Promote a culture of quality, accountability, patient safety, and continuous improvement. Provide laboratory performance updates to leadership as requested.

REQUIRED QUALIFICATIONS

The selected candidate must meet the CLIA Laboratory Manager qualification requirements applicable to the complexity of testing performed at RapidCare .

Additional requirements may include:

Appropriate professional degree and education consistent with the applicable CLIA requirements. Current professional license when required. Required laboratory manager qualifications for the applicable CLIA complexity level. Demonstrated laboratory leadership and supervisory experience. Knowledge of CLIA requirements. Knowledge of COLA accreditation requirements. Experience with laboratory quality control and quality assessment. Experience with proficiency testing. Experience with laboratory personnel competency assessment. Strong understanding of laboratory safety and regulatory compliance. Strong documentation and organizational skills. Ability to communicate effectively with physicians, nurses, other laboratory personnel, and executive leadership.

PREFERRED QUALIFICATIONS

Medical Laboratory Science / Clinical Laboratory Science background. MLS/MT(ASCP) or comparable laboratory certification, when applicable. Prior Laboratory Director, Technical Consultant, Technical Supervisor, or laboratory management experience. Experience working in an emergency department, urgent care, physician office laboratory, or freestanding emergency facility. Experience with COLA accreditation. Experience preparing for

CLIA/COLA

surveys. Experience implementing laboratory QA/QC programs. Experience with laboratory information systems and point-of-care testing systems.

PERFORMANCE EXPECTATIONS

The Laboratory Manager is expected to: Maintain continuous CLIA and COLA readiness. Protect the accuracy and reliability of patient laboratory results. Ensure laboratory personnel remain qualified and competent. Maintain complete and accurate laboratory documentation. Monitor QC, QA, and proficiency testing. Investigate and correct laboratory deficiencies. Maintain current laboratory procedures. Promote patient safety and regulatory compliance. Communicate significant laboratory issues to RapidCare leadership promptly. Ensure laboratory operations remain within the scope of RapidCare's CLIA certificate and approved testing capabilities.

AUTHORITY & ACCOUNTABILITY

The Laboratory Manager has authority and responsibility for laboratory-related clinical, technical, quality, and regulatory matters within the scope of the position. Delegation of specific laboratory responsibilities does not eliminate the Laboratory Manager's responsibility to ensure that delegated duties are properly performed. CLIA expressly maintains the Laboratory Manager's overall responsibility even when duties are delegated to qualified personnel.

RAPIDCARE EXPECTATION

The Laboratory Manager will work as a key member of the RapidCare clinical leadership team to ensure that laboratory services are safe, accurate, timely, compliant, and patient-centered while supporting the operational needs of a 24/7 freestanding emergency facilities.

Pay:

$65,000.00 - $70,000.00 per year

Benefits:

401(k) Dental insurance Flexible schedule

Work Location:

In person