MORE THAN 80

YEARS, Natus has been working in collaboration with clinicians to deliver industry-leading neuro solutions that help providers more easily make sense of the body's signals. Engineered with input from those who have lived the care experience, our technology simplifies complex processes and improves accuracy and efficiency. There is a role for everyone who wants to be part of the innovative solutions at Natus Neuro.

JOB TITLE

Clinical Applications Specialist (Trainer)

DEPARTMENT

Commercial (Field Service)

EXEMPT / NON-EXEMPT

Exempt\n

SUPERVISOR'S JOB TITLE

Regional Service Manager

LOCATION

Jersey Position Summary As a Clinical Applications Specialist (Trainer), you are responsible for delivering high-quality clinical training and education to customers during and after system installation. You enable customers to effectively adopt and optimize the use of our neurodiagnostic solutions, contributing directly to improved clinical workflows, user confidence, and patient outcomes. This role requires extensive travel and close collaboration with Service, Sales, and Technical teams. Key Responsibilities This list is not exhaustive, and other duties may be assigned. Clinical Training & Customer Education Deliver onsite and remote clinical training for new installations, upgrades, and ongoing customer education\nProvide structured follow-up training to ensure effective adoption post-installation\nAdapt training approach to different user groups and clinical environments Customer Support & Clinical Liaison Act as clinical liaison between customers and the Technical Service team\nProactively identify, address, and escalate customer issues and needs as appropriate Installation Support Plan and perform smaller neurodiagnostic system installations in line with company standards and customer requirements Pre-Sales & Product Support Provide pre-sale clinical education and product demonstrations to prospective customers as required Documentation and Compliance Complete all required administrative tasks and maintain accurate records in the CRM system\nStay up-to-date and follow all Quality System procedures related to this job, which can affect the quality of products or services provided to our customers.\nUse only approved documentation in line with company guidelines Continuous Learning & Contribution to Culture Maintain a high level of clinical expertise and keep all required certifications current through continuing education\nParticipate in product and internal training to stay current with software and hardware developments\nSupport the development and ongoing improvement of training materials\nContribute to the team's success by embracing our North Star guiding principles and behaviors, actively participating in a culture that puts our Patient first. Demonstrate exceptional teamwork, agility, accountability, and respect, cultivating an environment where collaboration and continuous improvement thrive. Qualifications & Experience Certificates, Licenses, Registrations Clinical registration and certification in EEG, Polysomnography, or EMG/NCV is required\nRegistry in Evoked Potentials or certified in Intraoperative Monitoring a plus but not required Education and/or Experience Bachelor's degree in a clinical or scientific discipline preferred; equivalent combination of education, certification, and directly relevant clinical experience will be considered.\n5 years of relevant experience in a clinical setting is required\nTeaching experience is strongly recommended, but not required Key Competencies Communicates complex clinical concepts clearly to different audiences\nAdapts training delivery to customer needs and experience levels\nBuilds effective relationships with customers and internal teams\nPlans and manages multiple assignments in parallel\nDemonstrates strong clinical credibility and customer focus

Travel Required:

Extensive Other Requirements Must reside within assigned territory, near a major airport\nMust have a valid passport\nMust have valid driver's license and clean driving record\nAbility to meet all Vendor Credentialing requirements for onsite support, including all needed immunizations, verification of past immunizations, TB screening, drug testing, flu shots, etc as defined by the individual healthcare system. Language & Problem-Solving Skills Ability to interpret and apply technical, clinical, and business documentation\nAble to communicate clearly through reports, training sessions, and customer interactions\nAble to solve practical problems in varied and evolving situations

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to: Travel to customer sites by air, car, or train\nStanding, walking, and moving within hospital or clinical settings\nAssembling and handling equipment, including occasional lifting of up to 50 pounds\nBending, stooping, or kneeling during installation activities Success in Role Deliver clinical training independently following initial onboarding\nSupport multiple customer engagements in parallel once established in the role\nAchieve positive customer feedback on training quality and effectiveness\nMaintain compliance and complete all required documentation accurately and on time #

LI-REMOTE

Pay Transparency:

Pursuant to the requirements of applicable State laws and regulations, the starting salary range for this position is $100,000 -110,000 USD. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.

Compensation and Benefits:

Natus offers generous compensation and benefits packages including health benefits, 401k contribution, 7 paid holidays + 2 floating holidays of your choosing, generous paid time off, tuition reimbursement assistance program, eligibility for performance-based bonuses or commissions, where applicable and more. Be the People part of the Neuro Solution. Apply Today.

EEO Statement:

Natus Medical is an equal opportunity employer. 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Clinical Applications Specialist