Process Improvement and Innovation Manager

Full Job Description Job Title:

Process Improvement and Innovation Manager (Clinical Focus)

Location:

Based at St. Mary's Regional Health System in Lewiston, ME (travel required across Covenant Health system)

Job Type:

Full-Time Experience Level:

Mid to

Senior Level Industry:

Healthcare | Hospitals & Health Systems About the Role Covenant Health is seeking a Process Improvement and Innovation Manager to lead system-wide initiatives in process optimization, innovation, and strategic project management. This role is critical to advancing our mission, vision, values, and strategic goals across all Covenant Health entities. We are specifically looking for a clinically experienced leader—preferably a nurse— who brings deep expertise in process improvement, project execution, and driving measurable outcomes. Key Responsibilities Lead initiatives to improve cost efficiency, workflows, clinical quality, and strategic growth across hospitals, medical practices, and post-acute facilities. Apply clinical expertise—preferably in nursing—to assess and improve patient care pathways and operational processes. Oversee multiple projects simultaneously, ensuring alignment with system-wide strategic goals. Analyze clinical and operational data to identify improvement opportunities and drive measurable outcomes. Develop and facilitate training on Lean methodologies, process improvement, and project management best practices. Create and maintain standardized tools and frameworks for improvement across all Covenant Health entities. Serve as a change agent, modeling Covenant Health's mission, vision, and Catholic health values. Qualifications Education & Certifications Bachelor's degree in Nursing, Healthcare, Business, Engineering, or related field ( required ) Master's degree ( preferred ) Active RN license ( preferred ) Lean Six Sigma Black Belt or equivalent ( preferred ) PMP Certification ( preferred ) Experience Minimum of 5 years in process improvement and/or project management Significant experience in a hospital or clinical care setting Strong background in healthcare operations, finance, strategic planning, and change management Direct nursing experience ( strongly preferred ) Preferred Skills & Attributes Ability to translate clinical knowledge into practical improvement strategies Excellent communication and facilitation skills—written, verbal, and interpersonal Strong data analysis and presentation skills Self-starter with exceptional organizational and time-management abilities Collaborative, solution-oriented, and resilient under pressure Willingness and ability to travel to various Covenant Health locations as needed Why Join Covenant Health? Covenant Health is a mission-driven, Catholic health system committed to providing compassionate care and innovative solutions. You'll be part of a collaborative and purpose-filled organization where your skills directly contribute to transforming patient care and operational excellence. Apply Today to help us build a better, more efficient future in healthcare—one project at a time. #

INDSM Job Type:

Full-time Pay:

$88,000.00 – $130,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Health insurance Life insurance Paid time off Parental leave Professional development assistance Referral program Retirement plan Tuition reimbursement Vision insurance Ability to

Commute:

Lewiston, ME 04240 (Preferred) Ability to

Relocate:

Lewiston, ME 04240: Relocate before starting work (Preferred)

Work Location:

In person