Community Health Worker

JOB SUMMARY

Support Crisis Workers and Program Coordinators in managing daily tasks and duties of the program.

ESSENTIAL FUNCTIONS

Work alongside Program Coordinator to ensure timely completion of CSOC/Performcare tasks Act as a project manager for special projects, which may include planning and coordinating presentations, disseminating information and organizing events Act as liaison with other departments and outside agencies Assist and support CIS with the management of daily tasks and duties Assist with finding providers and locating services per clinical recommendations Assist with making referrals and linkages for services Answer the phone, greets customers/visitors as needed Accompany staff on dispatches in the community Assist staff with BIO/billing/contacting families and other tasks as required Record and document meetings as needed Design and type general correspondence, memos, charts, tables, graphs, etc. Organize and prioritize large volumes of information and calls Development and completion of program PDSA(s) Chart Reviews of closed charts and reporting Complete client intakes for each individual client Maintain Intake Logs and Completion of Crisis Tracking in CYBER Complete and submit Logic Model for the Program Assist in gathering data in completion of Annex A Facilitate & Coordinate Client stories with Supervisor and Staff Oversee and ensure compliance with Client/Family Satisfaction Surveys Run reports in Anaszi/Cerner & CYBER Billing Clean Up and ensure timely addressing of issues Assist with obtaining Program Consent Forms Coordinate and Facilitate Flex Fund Purchases for Families as Needed Verify Medicaid /3560 at beginning of each Month Assist with completion of Court Petitions (FCIU) as needed Assist with completion of FCIU reports (monthly) Serve as back up for completion of PE applications & 3560 Provide backup coverage for Administrative Assistants Coordinate & facilitate staff group activities and events Schedulesand organize complex activities such as meetings, travel, and departmental activities Report directly to and be supervised by the Program Coordinator and/or Program Supervisor. Seek and use supervision in a professional fashion Carry out job responsibilities in keeping with contractual requirements. Learn and use the CYBER Software programs that are used by the State system. Comply with all Council on Accreditation Standards of Catholic Charities. Attend staff meetings; attend state and agency trainings; work cooperatively with staff; participate with all team assignments established by supervisor; serve on professional committees as required by administration. Provide additional services as assigned by supervisor.