Crisis Associate - Rapid Engagement and Community Health

JOB Join the Marion County Health and Human Service and Salem Fire Department's groundbreaking Rapid Engagement Assessment and Community Health (REACH) Team and help redefine how our community responds to behavioral health and substance use crises. This innovative pilot program pairs emergency medical skills with mental health expertise to deliver the right care when it matters most. As part of this dynamic team of a paramedic, EMT, and Qualified Mental Health Associate you'll ease pressure on emergency services, support people in crisis, and connect them with life-changing community resources. You'll receive specialized training in de-escalation, resource navigation, and coordinated care through Marion County Health. If you're passionate, adaptable, and ready to make real impact, this is your chance to help shape Salem's future. Step up, join the REACH Team, and be part of something transformative. Typical work schedule is Tuesday - Friday, 8:00 a.m. - 6:00 p.m.

GENERAL STATEMENT OF DUTIES

Provides individual and group recreational, social and skills training services under a professionally developed service plan; keeps records of persons served status; performs service plan directed case management functions under close supervision; performs related duties as required. Primary responsibility of this class is to assist and support other mental health professionals, without primary responsibility for a caseload.

SUPERVISION RECEIVED

Works under close supervision of a supervisor who assigns work, establishes goals, and reviews the results obtained for overall effectiveness.

SUPERVISION EXERCISED

Supervision of others is not a responsibility of positions in this classification.

EXAMPLE OF DUTIES

Respond to 9-1-1 calls with a Paramedic and an EMT in order to provide mental health consultation to individuals in the community. Provide triage, de-escalation, brief assessment, consultation, and referrals to the individuals engaged by the program as needed. Connect individuals to services directly, including stabilization services, or through referrals. Document presenting problems covering the full range of personal needs and include thoughts/plans or violence toward others, and major psychiatric illness. Perform independent triage assessment of mental status, diagnosis (specific to the allowance for a QMHA), level of functioning, dangerousness, and specific needs for service. Screen every individual for Suicidal Ideation, Homicidal Ideation, and threats of harm and assist in developing a plan to connect them to a Qualified Mental Health Professional when any are present. Develop plans with individual/family to address immediate needs, safety plan, and plans to obtain services. If client is unwilling to seek or accept services, document accordingly. Maintain current knowledge of, and contact with, community agencies to make referrals appropriately. Documents services in a timely fashion meeting all standards and expectations per MCHHS policies. Provide follow up case management within 72 hours to individuals who were engaged in the community by the Rapid Engagement Assessment and Community Health (REACH) Team. Provide back up to the Behavioral Health Crisis Center as needed, to include answering phones by logging into TouchPoint and completing tasks as assigned. Provide guidance by telephone or in-person to individuals and/or their families or concerned others. Intervene with both children and adults. Attend all required Mobile Crisis and Marion County Health and Human Services Trainings. Provide services in a variety of settings-including the office, hospitals, carceral facilities, and in the community where the individual is located-while adhering to the Mobile Crisis Intervention Services training schedule as require by all staff. Driving is required. Perform other job duties as assigned by the supervisor. Response Level 2: In the event of an emergency, employee makes a reasonable effort to report to work. Employee may be required to perform duties outside of their regularly assigned duties. Employee may be requested to work an extended or flexible schedule. Staff at this response level must complete Incident Command System 100 and 700 on-line or in-person training.

SUPPLEMENTAL INFORMATION

We offer tuition assistance for employees interested in professional development. Up to $1,500 per year to reimburse for tuition, licensure and/or other educational expenditures. According to the Marion County policy administrative policies regarding tuition payments. The policy can be found at: Marion County Tuition Payment Policy 303