Community & Health Navigator

Community & Health Navigator at McKesson Community & Health Navigator at McKesson in Austin, Texas Posted in 4 days ago.

Job Description:

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you. This Community Health Worker role supports Biologics through a dual focus: providing virtual support to Biologics patients & assisting patients + their caregivers in a non-clinical. The individual will assist with community resource support, provide health literacy session programs, coordinate & lead monthly peer support group(s), and ensure accurate data entry in the system of record. The CHW will operate within scope to navigate healthcare systems, social services, and community resources; facilitate access to direct services; and support the delivery of health education sessions and materials. The role contributes to measurable health improvements and programmatic cost savings. Bilingual English/Spanish is strongly preferred to support patient engagement across Biologics patient population. Position Qualifications & Requirements

• Minimum 3 years of relevant experience; High School Diploma required. CHW certification or training preferred.
• Proficiency in Microsoft Office Suite (Outlook, Excel, Word, Teams, PowerPoint).
• Strong interpersonal and communication skills.
• Experience in community outreach and health advocacy with direct patient interaction.
• Ability to guide and support individuals in accessing health resources.
• Problem-solving and decision-making skills.
• Highly organized and proactive.
• Flexible availability for multiple shifts and occasional travel.
• Commitment to privacy, confidentiality, and ethical standards.
• Professional communication across all organizational levels.
• Adherence to company policies and accurate metric tracking.
• Demonstrate behaviors aligned with McKesson I²CARE & ILead principle Reporting & Oversight
• Program Leadership oversees CHW work, provides resources, and tracks outcomes.
• Monthly meetings with Program Leaders and Frontline Leaders to review progress.
• Biologics may assign tasks and provide guidance.

McKesson is an Equal Opportunity Employer McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For more information, visit our website: https://www.mckesson.com/about-mckesson/eeo-at-mckesson/ We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here. Our Base Pay Range for this position McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson's (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind: McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application. McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates. McKesson job postings are posted on our career site: careers.mckesson.com. McKesson is an Equal Opportunity Employer McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page. McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) Disability_Accommodation@McKesson.com or (Canada) Accessibility@mckesson.ca. Resumes or CVs submitted to this email box will not be accepted. Join us at McKesson!