A Contact Tracer is a public health worker who identifies persons who may have come into contact with an infected person (contacts) and subsequent collection of further information about these contacts. The aim is to reduce infections in the population by tracing the contacts of infected individuals, testing them for infection, isolating or treating the infected and tracing their contacts in turn.
Call Center Work Study Community College of Aurora - 4.0 Aurora, CO Job Details $17.50 an hour 5 hours ago Qualifications Phone communication Working with students Student support Data entry Entry level Client interaction via phone calls
Full Job Description Call Center Work Study Community College of Aurora Title:
Call Center Work Study Position Type:
Work-Study College:
Community College of Aurora Campus:
CentreTech Campus Location:
Aurora Salary Range:
$17.50 per
Hour Who We Are:
The Community College of Aurora serves our diverse community by providing high-quality instruction and support services to prepare students for transfer and employment. We are particularly interested in applicants who demonstrate a commitment to working with individuals and groups from diverse backgrounds and identities, including, but not limited to, socioeconomic status, culture, sexual orientation, gender identity and expression, disability, multilingual learners, veterans, non-traditional students, race, and ethnicity. More than 20 languages and 60 countries are represented at CCA. In addition to traditional degree and certificate programs, CCA offers non-credit professional development courses, customized training, and economic and workforce development resources to employer partners and individual professionals seeking to enhance the capacity and productivity of their workforce or expand their own knowledge and skills. The college centers diversity, equity, and inclusion, and we actively seek employee partners who want to join us in reducing outcome gaps among our diverse student population.
Job Summary:
The Call Center Work-Study role primarily involves phone-based communication with students and community members. The Call Center is dedicated to delivering an exceptional service experience to every person we assist. We achieve this by listening attentively and impartially, treating everyone with respect, and providing prompt, accurate, and thorough responses.
Duties & Responsibilities:
Answer incoming phone calls in a timely and professional manner Provide quality customer service Assist students with the getting started process and questions about CCA Knowledgeable of school policies & procedures Informed about campus closures, events, and other happenings on campus Data entry as assigned Supporting with call campaigns as assigned
Minimum Qualifications:
Excellent Customer Service Skills Team worker Flexible Quick Learner Motivated Patience Reliable Work-Study Eligible Work-Study Eligibility Requirements This position is available exclusively to CCA students who are eligible to participate in the Federal Work-Study program. If you are unsure whether you qualify for work-study, please contact the Financial Aid Office at 303-360-4709 or email for assistance.
Work Study Eligibility Requirements:
Must have a completed FAFSA on file Must be enrolled in a minimum of six (6) credit hours Must not have already earned a first bachelor's degree Must be pursuing an eligible program of study
Selection Process:
All submitted applications will undergo an initial review to verify work-study eligibility. Applicants who meet the eligibility requirements will have their applications forwarded to the hiring manager for consideration. The hiring manager will contact selected candidates to schedule an interview. Applicants who do not meet work-study eligibility requirements will not be advanced in the selection process. Questions regarding work-study eligibility should be directed to the Financial Aid Office.
Application Instructions:
By applying for this announced position, applicants certify that all statements, information, and documents provided are true, complete, and correct to the best of their knowledge and are made in good faith. Applicants further understand that omissions, misleading statements, false or untrue information, or any attempt at fraud or deceit in any manner connected with this application and/or subsequent testing may result in their not being considered for employment with the Community College of Aurora; may constitute grounds for discipline and/or termination after hire; and/or may constitute grounds for further action pursuant to applicable law. To apply, please visit: https://hr.cccs.edu/jobs/call-center-work-study-aurora-colorado-united-states je-15aad9dc77054436b3e6c4a548147b12
