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SO
State of Idaho
Satellite Office Clerical
Entry-Level JobVerifiedNo experience needed
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What they do
A Contact Tracer is a public health worker who identifies persons who may have come into contact with an infected person (contacts) and subsequent collection of further information about these contacts. The aim is to reduce infections in the population by tracing the contacts of infected individuals, testing them for infection, isolating or treating the infected and tracing their contacts in turn.
$58,766 / year median in Idaho
+12% projected growth
Job Description
Eastern Idaho Public Health is seeking a motivated and detail-oriented Customer Service Representative / Clerical to support operations at our Driggs Office (Teton County, ID). This position provides a wide range of administrative and customer service duties with a focus on public health programs. It requires strong communication skills, attention to detail, and the ability to work independently with sound judgment.
Location:
Driggs, Idaho (Teton County)Schedule:
Monday- Thursday, 32 hours/week
Position Type:
Part Time- Tier 1
Benefits Eligible What You'll Do:
Greet and assist clients in a professional, welcoming manner Answer phone calls, respond to inquiries, and route messages appropriately Schedule and confirm appointments per clinic workflow and program guidelines Enroll clients in eligible programs and verify completion of required documentation Collect payments and donations, issue receipts, reconcile daily funds, and prepare deposits Maintain accurate electronic records and data entry across multiple systems Assist with supply inventory, ordering, and reporting Support offsite clinics and community outreach events as needed Serve as the primary contact for facility maintenance needsWhat We're Looking For:
Good knowledge of business English, grammar, and phone etiquette Ability to work with the public and provide excellent customer service Experience applying policies, handling complaints, and using computerized systems Familiarity with health-related office procedures is a plus Bilingual skills preferred (Spanish)Preferred Qualifications:
High school diploma or equivalent Previous experience in administrative or clerical roles, preferably in a health or human services setting Competency with Microsoft Office and data entry platformsEMERGENCY RESPONSE ROLE
Employees of Eastern Idaho Public Health serve in an Emergency Response Role and may be requested to respond to public health threats or emergencies in accordance with the District's Public Health Preparedness Plan. This may include working extended shifts, evenings, nights, weekends, or performing duties that differ from normal day-to-day responsibilities. Employees will not be asked, expected, or permitted to perform duties for which they are not trained or qualified. Benefits Eastern Idaho Public Health offers a comprehensive benefits package , including: Medical/Vision/Prescription Insurance (PPO, Traditional, or High Deductible Plan with or without HSA)- Tier 1 Premium rate
- Learn more at https://ogi.idaho.gov/ Dental Insurance
- Tier 1 Premium rate Flexible Spending Account (FSA) Life Insurance (Employer-paid coverage equal to annual salary; additional voluntary coverage available) Public Employee Retirement System of Idaho (PERSI)
- Learn more at www.