Job Overview We are seeking a dedicated and professional Front Desk Agent to join our team. The ideal candidate will serve as the first point of contact for our guests, providing exceptional customer service and ensuring a smooth experience. This role requires strong clerical skills, time management abilities, and a commitment to maintaining a welcoming atmosphere. Responsibilities Greet guests warmly upon arrival. Manage appointments, including modifications and cancellations, using computerized systems. Handle patient inquiries and complaints promptly and professionally, ensuring satisfaction. Insurance claim filing. Perform clerical duties such as proofreading documents, managing office supplies, and maintaining an organized front desk area. Assist in office management tasks as needed to support overall operations. Experience Previous experience as a dental receptionist is preferred but not required. Dental Assisting Training or equivalent is preferred. Strong clerical skills with attention to detail for accurate record-keeping. Proficiency in using computer systems for scheduling and office management tasks. Excellent time management skills to handle multiple tasks efficiently in a fast-paced environment. Bilingual candidates are highly encouraged to apply, as this will enhance communication with diverse guests. Join our team as a Front Desk Agent where your skills will contribute to creating memorable experiences for our guests!

Job Type:

Full-time Benefits:

Employee discount Paid time off

Work Location:

In person