Orthodontic Treatment Coordinator / Orthodontic Assistant Orthodontic Specialist Cary, NC Job Details Full-time $22

• $32 an hour 22 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Employee discount Qualifications Customer follow-ups Chairside assisting Deal closing Teamwork Patient question and concern management Customer relationship building Insurance verification Finance Medical insurance coverage verification Client rapport building Dental insurance Health insurance plan information Patient financial aid assistance X-Ray Certification Presentation skills Dental x-ray Organizational skills Orthodontics Medical assisting Closing sales leads Sales follow-up Certified Dental Assistant Full Job Description Experienced Orthodontic Treatment Coordinator / Dental Assistant•4-Day Workweek Private Orthodontic Practice | Cary, NC Full-Time | 4-Day Workweek | In-Person $22•32/hour, based on experience An established, privately owned orthodontic practice in Cary is seeking an experienced, sales-driven Orthodontic Treatment Coordinator / Dental Assistant to join our team.

This is not an entry-level position. We are looking for an experienced dental professional who understands the clinical, financial, insurance, and sales sides of an orthodontic consultation and can confidently guide patients and parents from their initial visit through starting treatment. The ideal candidate is warm and personable while also being confident, competitive, organized, persuasive, and results-driven. Strong sales ability is essential for this position.

REQUIRED QUALIFICATIONS

Dental or orthodontic experience Dental assisting experience Current NC X-ray certification Strong sales skills and demonstrated ability to close Strong dental and orthodontic insurance knowledge Ability to verify and interpret orthodontic benefits and accurately estimate patient responsibility Experience presenting treatment fees, insurance benefits, payment plans, and financing options Confidence discussing financial arrangements and addressing financial concerns Excellent communication and relationship-building skills Strong follow-up and organizational skills Professional, polished demeanor Ability and willingness to assist clinically when needed Previous orthodontic Treatment Coordinator experience is strongly preferred.

RESPONSIBILITIES

As Treatment Coordinator, you will play an important role in both the new-patient experience and the continued growth of the practice.

Responsibilities include:

Build rapport and establish trust with new patients and families Obtain diagnostic records, including X-rays, photographs, and digital scans Assist the orthodontist during new-patient examinations Clearly communicate the doctor's recommended treatment Present orthodontic treatment options and fees Verify, interpret, and explain orthodontic insurance benefits Calculate estimated insurance benefits and patient financial responsibility Present payment plans and financing options Communicate the value of treatment and confidently address questions, concerns, and objections Confidently ask patients to move forward with treatment Schedule treatment starts Consistently follow up with patients who do not start at their consultation Track pending patients and take ownership of follow-up and treatment-start goals Maintain accurate consultation, insurance, financial, and follow-up records Assist clinically when needed

WHO WE'RE LOOKING FOR A

successful Treatment Coordinator does more than explain treatment and present a fee. You know how to listen, build trust, identify concerns, communicate value, discuss finances comfortably, understand insurance, address objections, and confidently help patients make a decision. You understand that follow-up matters. When a patient isn't ready to start immediately, you are comfortable staying connected, answering questions, and helping them overcome barriers to treatment. You are also comfortable being accountable for results. Consultation conversion, pending-patient follow-up, and treatment starts are important measures of success in this position. Just as importantly, you know how to achieve strong results while ensuring patients and families feel genuinely cared for

• not pressured.

WHAT WE OFFER

4-day workweek $22

• 32/hour, based on experience and qualifications Established, privately owned orthodontic practice Performance-based incentive opportunity Benefits for eligible employees Modern orthodontic technology Professional, team-oriented environment Opportunity to play an important role in the growth and success of the practice

TO APPLY

Please submit your resume and briefly answer the following: How many years of dental and/or orthodontic experience do you have? Describe your experience presenting treatment and closing treatment or other high-value sales. Describe your experience with dental/orthodontic insurance verification, benefits, and financial presentation. Are you currently NC X-ray certified? What dental or orthodontic assisting experience do you have? Dental experience, dental assisting experience, strong insurance knowledge, strong sales ability, and current NC X-ray certification are required.

Pay:

$22.00

• $32.

00 per hour Expected hours: 32.0 per week

Benefits:

401(k) Dental insurance Employee discount Health insurance Paid time off Vision insurance

Experience:

Insurance verification: 2 years (Required)

Orthodontic Treatment Coordinator:

2 years (Required)

License/Certification:

X-Ray Certification (Required) Certified Dental Assistant (Preferred)

Work Location:

In person