$16.50-$18.50 / hour (Depending on certification and experience) Job Overview At Heartland Paws , we provide a holistic, safe, and nurturing environment for local pets. We are seeking a versatile, high-energy Pet Nutrition Specialist to join our team. This role divides your time between guiding pet parents through complex dietary plans on the retail floor and managing our small-dog daycare program. You will act as both a trusted nutritional advisor and an attentive guardian for our smaller canine guests.
Conduct one-on-one consultations with pet parents to recommend customized diet plans tailored to their pet's age, allergies, or health conditions.
Drive Specialty Sales:
Educate customers on high-margin, premium products, including raw frozen foods, freeze-dried options, and wellness supplements.
Store Operations:
Perform standard retail duties, including operating the point-of-sale (POS) system, handling deliveries, restocking shelves, and maintaining a clean sales floor.
Small Dog Daycare Management Active Supervision:
Maintain consistent, active supervision of the playroom, strictly enforcing our safety standard of a maximum 1:6 staff-to-dog ratio .
Size-Specific Care:
Ensure a peaceful, low-stress environment dedicated exclusively to small dogs under 25 lbs .
Behavior Management:
Read, interpret, and manage canine body language to proactively diffuse tense situations, bullying, or over-excitation before it escalates.
Strict Sanitation:
Execute daily cleaning protocols using pet-safe disinfectants to clean up accidents immediately and sanitize play equipment, floors, and toys.
Check-In & Communication:
Manage check-in/out procedures, verify up-to-date vaccine records (Rabies, Distemper, Bordetella), and provide friendly verbal or written "report cards" to owners at pickup.
Requirements & Qualifications Certification:
Possession of a recognized pet nutrition certification.
Experience:
Minimum of 1-2 years in a professional pet retail, and/or dog daycare facility veterinary clinic. Proven experience handling packs of small breeds is required.
Safety & Behavioral Knowledge:
Strong baseline understanding of positive reinforcement concepts, dog pack dynamics.
Physical Demands:
Ability to spend extended periods on your feet, move quickly to manage dogs, and routinely lift-up to 40lbs (pet food bags/crates). Benefits & Perks Competitive hourly wage with a clear path for growth. Generous employee discount on all pet food, daycare services, and retail merchandise, along with flexible scheduling.
Pay:
$16.50 - $18.50 per hour Expected hours: No more than 25.0 per week