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WellSpan Health

Medication History Coordinator - Emergency Department - Day/Evening

Career Insights for Emergency Room / Department Technician

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What they do

An Emergency Room or Emergency Department Technician assists medical staff and performs tests on patients in a hospital emergency room or emergency medicine department. Takes blood samples and monitors vital signs; updates medical test records for physicians.

$46,597 / year median in Pennsylvania

+3% projected growth

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Job Description

  • Job Identification
  • 228145
  • Job Category
  • Nursing
  • Job Schedule
  • Full time
  • Job Shift
  • Shift1 - Day
  • Locations
  • 252 S 4th St, Lebanon, PA, 17042, US
  • Assignment Category
  • Not Applicable
  • FTE•1 •Job Description•Full Time (40 Hours Biweekly) Four 10-
Hour Days Per Week Shift:
Day/Evening Every third weekend and every other holiday Emergency Department (ED) The ED is a fast paced environment where nursing staff care for patients of all ages with emergency medical complaints. The high volume GSH ED sees about 45,000 patients each year. Our highly trained staff are supported by a Director, Nurse Manager, Assistant Nurse Manager, Clinical Coordinators, Clinical Educator, and On-Boarding Specialists. The ED specific orientation is comprehensive to include care for high risk patients, life threatening conditions and illnesses, as well as care of patients with psychiatric disorders, and lower acuity patients. Certifications covered in orientation are BLS, ACLS, and PALS. Come join our skilled team and work alongside our expert providers, specialists, and ancillary healthcare providers to deliver high quality care to our patients.
  • General Summary
  • Interviews patients and reviews medication-related documentation for the purpose of compiling a medication history for patients being admitted to the Hospital.
Compiled history information is entered into the patient's electronic health record for the purpose of facilitating medication reconciliation by the admitting provider. May perform a variety of functions which impact the medication reconciliation process and patient care.
  • Responsibilities
  • Duties and Responsibilities
  • Essential Functions:
  • + Direct involvement with patients, care givers or family members upon arrival to obtain and document their home prescription and non-prescription medications.
+ Effectively communicates across all health care disciplines inpatient and outpatient to ensure all information is obtained and documented. + Collects an accurate best possible medication list of the patient's home medications in anticipation of hospital admission. + Gathers information for best possible medication list from various resources (patient interviews, physician offices, community pharmacies, historical encounters, extended care facilities, or other acute care facilities) to ensure a complete and accurate entry into the hospital's electronic health record. + Effectively communicates with other health care professionals to prioritize patient care and identify patient specific needs. + Accurately enters the home medication list into the Hospital's information system for utilization by the provider responsible for admitting the patient. + Updates the medication list in a timely manner so it can be used as the foundation for the patient's admission medication orders. + Directs any unresolved issues to the admitting provider. + Gathers medication information for patients in the ED and those being directly admitted to the floor. + Greets, directs and assists patients, visitors, physicians and ancillary department staff. + Answers telephones using personable etiquette. Answers inquiries by providing accurate information or forwarding callers to the appropriate resource. Identifies emergency messages, directs information to the appropriate personnel and maintains confidentiality. + Communicates delays/difficulties in reconciliation process with appropriate disciplines. + Assists with care and maintenance of department equipment, hardware and supplies.
  • Common Expectations:
  • + Demonstrates a commitment to patients, visitors, and staff by: complying with all applicable safety regulations; learning the impact of duplication errors and methodology that will lead to a reduction of errors; reporting actual and potential errors as well as hazardous conditions; identifying opportunities to standardize processes and "error proof" systems that will lead to increased safety and participating in safety and compliance education and root cause analyses as required.
+ Maintains established policies and procedures, objectives, quality assessment, safety, environmental and infection control standards. + Demonstrates interpersonal communication to enhance/maintain good relationships. Takes a proactive approach to solving problems or behaviors. Displays a positive attitude as demonstrated through verbal and non-verbal communication. + Demonstrates behavior consistent with System mission, vision, goals, objectives and patient care philosophy. + Maintains effective communication and good relationships with other discipline within the facility for the patient's benefit. + Treats all individuals with respect, courtesy and empathy. Willingly assists others with questions. Introduces self to visitors and offers assistance. Verbal and non-verbal responses are courteous, friendly and caring. + Participates in educational programs and in-service meetings. + Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility through improvement and innovation.
  • Qualifications
  • Qualifications
  • Minimum Education:
  • + High School Diploma or GED Required
  • Work Experience:
  • + Less than 1 year 3 - 6 months Required + Experience with medication names, their uses, doses and routes of administration. Preferred
  • Licenses:
  • + Registered Pharmacy Technician Upon Hire Required or + Registered Pharmacy Technician Trainee Upon Hire Required
  • Courses and Training:
  • + 4 weeks hands-on training in the department. Upon Hire Required and + Pharmacy Technician Training Program as defined by the Board of Pharmacy (BOP) Regulations § 27.702. Upon Hire Required + Medical Terminology. Upon Hire Preferred
  • Knowledge, Skills, and Abilities:
  • + Excellent communication/interpersonal skills. + Excellent computer skills and the ability to use various software applications at once. + Excellent patient interview skills. + Critical thinking skills + Effective time management skills with the ability to prioritize tasks.
  • Benefits Offered:
  • + Comprehensive health benefits + Retirement savings plan + Paid time off (PTO) + Education assistance + Financial education and support, including DailyPay + Expanded Paid Parental Leave For additional details: Benefits & Incentives | WellSpan Careers (joinwellspan.
org) (https://www.joinwellspan.org/benefits/)WellSpan Health is an Equal Opportunity Employer. It is the policy and intention of the System to maintain consistent and equal treatment toward applicants and employees of all job classifications without regard to age, sex, race, color, religion, sexual orientation, gender identity, transgender status, national origin, ancestry, veteran status, disability, or any other legally protected characteristic.