Wellness Associate Pause Studio West Des Moines West Des Moines, IA Job Details Part-time | Full-time From $16 an hour 1 day ago Benefits Paid training On-the-job training Employee discount Flexible schedule Qualifications Customer communication Customer relationship building Interpersonal skills Client rapport building Full Job Description We are seeking a competitive, dedicated and personable Wellness Associate to join our team. In this role, you will be responsible for client sales, providing excellent customer service, supporting sales efforts, maintaining cleanliness of service areas, and assisting with retail store operations. The ideal candidate is friendly, organized, and passionate about creating a welcoming environment for clients and visitors. This position offers an engaging opportunity to contribute to a wellness-focused environment while gaining valuable experience in customer interaction and retail management. Responsibilities Deliver exceptional customer service by engaging with clients, answering questions, and ensuring a positive experience. Support sales activities through product recommendations and assisting customers in making informed choices. Maintain cleanliness of service rooms and common areas to uphold hygiene standards and ensure a welcoming atmosphere. Assist with retail store operations, including stock management, merchandising, and checkout processes. Contribute to a clean and organized work environment by performing regular cleaning tasks as needed. Support team members in daily operations to ensure smooth and efficient service delivery. Experience Previous experience in retail store environments is preferred. Experience in customer service roles demonstrating strong communication skills. Ability to perform cleaning duties efficiently and thoroughly. Prior exposure to wellness or health-related settings is a plus but not required. Friendly demeanor with excellent interpersonal skills and a professional attitude. What we're looking for A warm, confident, and professional communicator who enjoys connecting with people. Strong customer-service instincts and a genuine interest in helping clients have a great experience. Comfort discussing products, services, memberships, and promotions; previous sales or retail experience is helpful. Strong attention to detail and a willingness to take ownership of cleanliness, organization, and studio presentation. Ability to stay composed, organized, and proactive during busy periods. Reliable attendance and the ability to work the scheduled shifts. Ability to stand and move throughout a shift and complete light cleaning, stocking, and room-reset tasks. Previous experience in hospitality, retail, fitness, spa, salon, medical office, or wellness settings is preferred, but not required. This role is ideal for individuals who enjoy working in dynamic environments focused on health, wellness, and customer satisfaction.
Pay:
From $16.00 per hour
Benefits:
Employee discount Flexible schedule On-the-job training Paid training