Patient Care Technician for TMS & SPRAVATO

Patient Care Technician for

TMS & SPRAVATO

Victory Clinic TMS and

SPRAVATO

Treatment Centers - 5.0 Colorado Springs, CO Job Details Full-time $20 - $26 an hour 1 day ago Benefits Paid training Disability insurance Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Paid orientation Retirement plan Qualifications Teamwork Vital signs Customer service BLS Certification High school diploma or GED Attention to detail Patient interaction Medical receptionist Full Job Description Join Our Growing, Compassionate Team as a Patient Care Technician for

TMS & SPRAVATO

in South Colorado Springs! About Victory Clinic At Victory Clinic, we believe there is hope for depression and are committed to helping patients reclaim their lives through innovative, evidence-based care. We are a TMS and

SPRAVATO

REMS-certified treatment center with locations in Kansas (Junction City, Manhattan, Dodge City, Lansing) and Colorado (Colorado Springs). Our treatments, including Transcranial Magnetic Stimulation (TMS) and

SPRAVATO

® (nasal esketamine), are safe, effective, and FDA-approved options for individuals experiencing Treatment-Resistant Depression (TRD). Patient care is at the heart of everything we do. Our team is dedicated to delivering compassionate, high-quality care while supporting one another through strong teamwork. We are guided by our core values of inspiration, results-orientation, clear communication, and meaningful impact. We value our team and offer a comprehensive benefits package to support both personal and professional well-being, including a 401(k) plan with company matching, health, dental, and vision insurance, disability coverage, paid time off, and paid training and orientation, as well as additional retirement plan options. About the Patient Care Technician for

TMS & SPRAVATO

Position Victory Clinic is seeking a compassionate, detail-oriented Patient Care Technician for

TMS & SPRAVATO

to support patients throughout their treatment journey. In this role, you will play a critical part in delivering TMS and

SPRAVATO

treatments, ensuring patient safety and comfort, and supporting the clinical team through both hands-on care and administrative coordination. The ideal candidate is professional, positive, and highly organized, with experience in healthcare and customer service. This role requires a fast learner with strong communication skills, attention to detail, and the ability to problem-solve effectively. TMS and

SPRAVATO

training and certification will be provided. Primary Responsibilities Monitor patients during TMS procedures to ensure safety and comfort Explain procedures to patients and assist with basic assessments as needed Operate, calibrate, clean, and maintain TMS equipment in accordance with protocols Follow all safety and clinical guidelines Prepare treatment rooms and manage medication logging in accordance with clinic protocols Educate patients on

SPRAVATO

(esketamine) nasal spray procedures, including what to expect and potential side effects Administer esketamine nasal spray under provider supervision following the prescribed treatment plan Verify dosages and accurately document the administration process Monitor patients before, during, and after

SPRAVATO

treatment, including obtaining and recording vital signs Provide attentive observation during sessions, including remaining present with patients and offering empathetic support Support patient safety, comfort, and overall well-being throughout the treatment experience Administrative & Patient Support Responsibilities Prepare and maintain accurate patient records, charts, and documentation Schedule patients and support clinic coordination Collect co-pays and assist with front office responsibilities as needed Communicate with patients via phone, text, and email Ensure compliance with HIPAA and patient confidentiality requirements Collaborate with team members to support workflow efficiency and high-quality patient care Perform additional duties as assigned Qualifications Experience in healthcare, mental health, or related service fields (e.g., hospitality, spa, or patient-facing roles) preferred Background in roles such as Medical Assistant (MA/CMAA), CNA, LPN, EMT/Paramedic, PT/OT aide, radiology tech, endoscopy tech, chiropractic assistant, dental/orthodontic assistant/hygienist, massage therapist, aesthetician, pharmacy tech, or similar preferred Prior TMS technician experience preferred but not required; training provided Core Skills & Attributes Strong communication and interpersonal skills Ability to multitask and stay organized in a clinical environment Attention to detail and commitment to patient safety Comfort with hands-on patient care and technical equipment Professionalism and strong work ethic Calm, compassionate, and nonjudgmental demeanor Ability to work effectively with patients experiencing mental health conditions Education & Certifications High school diploma or equivalent required BLS certification required (provided by Victory Clinic) Seizure first aid and TMS system training must be completed within three (3) months of hire Work Environment Professional, peaceful, and patient-oriented medical office setting On-site role at the designated Victory Clinic location (with potential training at other clinic locations) Regular interaction with administrative staff and healthcare professionals, with opportunities for professional development Monday through Friday schedule with 8-hour daytime shifts (no weekends, nights, or holidays)

Clinic Address:

6510 S Academy Blvd Suite 110, Colorado Springs, CO 80906 Important Information The TMS system utilizes a strong magnetic field (similar to an MRI). Individuals with certain conditions (such as pacemakers or pregnancy) may not be advised to work around this equipment. Applicants must be able to perform essential job functions, with or without reasonable accommodation. Hiring Process As part of our hiring process, candidates must: Provide at least three professional references (two must be supervisors/managers with contact information) Successfully complete a background check, credit check, job fit assessment, and drug screen Equal Opportunity Employer Victory Clinic is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable law. If a reasonable accommodation is needed during the application process, please let us know.

Job Type:

Full-time Pay:

$20.00 - $26.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off Retirement plan Vision insurance Application Question(s):

IMPORTANT

As a part of our hiring process, you must provide at least 3 professional references (2 must be supervisors/managers with name, email and phone) and pass background check, credit check, job fit testing, and drug screen. Do you consent to this process (YES or NO)?

Experience:

CNA:

1 year (Preferred)

Medical Assistant:

1 year (Preferred) Medical receptionist: 1 year (Preferred)

Customer Service:

1 year (Preferred)

Work Location:

In person