Support Staff Technician 7307 Meridian Health Services - 2.6 Fort Wayne, IN Job Details 1 day ago Benefits Paid holidays Paid time off 401(k) matching Opportunities for advancement Qualifications Mid-level Organizational skills Communication skills Full Job Description Text 7307 to 260-305-2465 to for this Support Staff Technician opportunity! Join Meridian Health Services — Where Your Work Changes Lives At Meridian Health Services , our mission is simple yet powerful: expand access to whole-person healthcare so individuals in underserved communities receive the quality care they deserve. By integrating physical, mental, and social health , we're reshaping lives—and you can be part of that impact. We're seeking a dynamic and compassionate Support Staff Technician to join our team at our Fort Wayne, IN office. In this front-desk role, you'll be the welcoming face of Meridian—supporting daily operations, assisting patients, and keeping our clinic running smoothly. If you're passionate about helping others and driven by a mission that matters, you'll thrive here. This position will work Monday through Friday 8am - 5pm. What You'll Do as a Support Staff Technician Provide friendly, professional communication with patients, staff, and the public Answer calls, schedule and reschedule appointments, and route messages Collect co-pays and process payments Manage medical records, releases of information, and new patient charts Handle incoming and outgoing mail (USPS, UPS, FedEx) Check in patients in NextGen Travel, up to 30%, for coverage and training. What You Bring as a Support Staff Technician High school diploma or equivalent 2+ years of office or administrative experience (medical setting preferred) Strong computer and data-entry skills Excellent communication, organization, and multitasking abilities Professionalism, discretion, and a patient-centered mindset A valid driver's license with a driving record meeting Meridian's driving policy, reliable transportation, and proof of auto insurance Why to be a Support Staff Technician at Meridian? Mission-driven work in integrated, whole-person healthcare Generous PTO & paid holidays Comprehensive benefits + 401(k) with company match Career growth and advancement opportunities Professional development and licensure support Wellness and financial wellness programs Merit-based pay increases All employees must pass a drug screen, TB test, background check, and fingerprinting. Flu and COVID vaccines are recommended, and we follow COVID-related safety protocols. Meridian Health Services is an Equal Opportunity Employer (M/F/D/V) and participates in E-Verify.