Health Insurance Technician (Office Automation)

Health Insurance Technician (Office Automion) Department of Defense Military Trement Facilities under DHA Defense Health Agency Summary About the

Position:

Serves as Health Insurance Technician the Guthrie Army Health Clinic•Resources Management Division Fort Drum, New York. Learn more about this agency Summary About the

Position:

Serves as Health Insurance Technician the Guthrie Army Health Clinic•Resources Management Division Fort Drum, New York. Learn more about this agency Overview Help Accepting applicions Open & closing des 05/02/2026 to 05/06/2026 Salary $45,409•$59,031 per year Pay scale & grade GS 6 Locion 1 vacancy in the following locion: Fort Drum, NY Remote job No Telework eligible No Travel Required Not required Relocion expenses reimbursed No Appointment type Permanent Work schedule Full-time Service Competitive Promotion potential None Job family (Series) 0503 Financial Clerical And Assistance Supervisory stus No Security clearance Not Required Drug test No Position sensitivity and risk Non-sensitive (NS)/Low Risk Trust determinion process Credentialing Financial disclosure Yes Bargaining unit stus Yes Announcement number

HSJA-26-12945259-MP

Control number 867532300 This job is open to Help Federal employees•Competitive service Current federal employees whose agencies follow the U.S. Office of Personnel Management's hiring rules and pay scales. Internal to an agency Current federal employees of the hiring agency th posted the job announcement. Career transition (CTAP, ICTAP, RPL) Federal employees whose job, agency or department was elimined and are eligible for priority over other applicants. Land and base management Current or former employees of a base management agency. Veterans Veterans of the U.S. Armed Forces or a spouse, widow, widower or parent of a veteran, who may be eligible for derived preference Military spouses Military spouses of active duty service members or whose spouse is 100 percent disabled or died on active duty. Clarificion from the agency See "Who May Apply" in the "Qualificion" section for more informion on who is eligible to apply for this position. Duties Help Conduct analyses of the claims/billing process. Interview approprie individuals to obtain informion on insurance carrier. Research stutory regulory policies, procedures, standards and principles for use in budget preparions and operions. Perform customer service activities for internal/external customers within the immedie organizion to support programmic and financial submissions. Analyze reports on a periodic basis to ensure accuracy and precision. Apply specific procedures and established methods•to include work of automed systems processes to leverage the system's capabilities to produce valid and accure results. Requirements Help Conditions of employment Appointment may be subject to a suitability or fitness determinion, as determined by a completed background investigion. In accordance with Department of Defense (DoD) Instruction 1300.26•this position requires Financial Management Certificion, Level 1 to be obtained within two years of employment and maintained thereafter. This position has a proficiency requirement of a qualified typist. A qualified typist is defined as typing least 40 words per minute (WPM) based on a 5 minute sample with 3 or fewer errors.

Qualificions Who May Apply:

Only applicants who meet one of the employment authority cegories below are eligible to apply for this job. You asked to identify which cegory or cegories you meet, and to provide documents which prove you meet the cegory or cegories you selected. Current Civilian Employees of the Defense Health Agency (DHA) Current Permanent Department of Defense (DoD) Civilian Employee Domestic Defense Industrial Base/Major Range and Test Facilities Base Civilian Personnel Workforce Interagency Career Transition Assistance Plan Land Management Workforce Flexibility Act Military Spouses, under Executive Order (E.O.) 13473 Priority Placement Program, DoD Military Reserve (MR) and Nional Guard (NG) Technician Eligible Priority Placement Program, DoD Military Spouse Preference (MSP) Eligible Priority Placement Program, DoD MR and NG Preference Eligible Tech Receiving Disability Retirement Priority Placement Program, DoD Retained Grade Preference Eligible Veterans Employment Opportunity Act (VEOA) of 1998 In order to qualify, you must meet the educion/experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through Nional Service programs (e.g., Peace Corps, AmeriCorps) and other organizions (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on educion, your transcripts required as part of your applicion. Additional informion about transcripts is in this document .

Specialized Experience :

One year of specialized experience which includes conducting analyses of claims/billing processes; preparing insurance claims for third party collections and/or reconciling pient insurance claim accounts; and preparing correspondence and/or reports required by manager. This definition of specialized experience is typical of work performed the next lower grade/level position in the federal service GS-05. Some federal jobs allow you to substitute your educion for the required experience in order to qualify. For this job, you must meet the qualificion requirement using experience alone•no substitution of educion for experience is permitted . The selecting official has requested a competitive and noncompetitive candide list for this vacancy. If you are eligible for the noncompetitive list, you evalued on basic and/or minimum qualificions, as applicable. While required to answer the assessment questions, non-competitive candides will not be evalued against the competitive ring & ranking criteria. The selecting official may select from any of the candide lists. You evalued on the basis of your level of competency in the following areas: Arithmetic/Mhemical Reasoning Customer Service Flexibility Integrity/Honesty Interpersonal Skills Reasoning Teamwork Time in

Grade Requirement:

Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service the next lower grade or equivalent (GS-05). Educion

FOREIGN EDUCATION

If you are using educion completed in foreign colleges or universities to meet the qualificion requirements, you must show the educion credentials have been evalued by a prive organizion th specializes in interpretion of foreign educion programs and such educion has been deemed equivalent to th gained in an accredited U.S. educion program; or full credit has been given for the courses a U.S. accredited college or university. For further informion, : https://sites.ed.gov/internional/recognition-of-foreign-qualificions . Additional informion Male applicants born after December 31, 1959 must complete a Pre-Employment Certificion Stement for Selective Service Registrion. You required to provide proof of U.S. Citizenship. This position requires a 1 year probionary period during which the agency evalues your fitness and whether your continued employment advances the public interest. In making this determinion, the agency may consider your performance and conduct; agency needs and interests; whether your continued employment supports organizional or Government goals; and whether it promotes the efficiency of the Federal service. Continued employment requires written certificion th it advances the public interest. Direct Deposit of Pay is required. Selection is subject to restrictions resulting from Department of Defense referral system for displaced employees. Multiple positions may be filled from this announcement. Salary negotiion MAY be available to New Federal employees. Salary includes applicable locality pay or Local Market Supplement. Payment of Permanent Change of Stion (PCS) costs is not authorized, based on a determinion th a PCS move is not in the Government interest. Expand Hide additional informion Candides should be committed to improving the efficiency of the Federal government, passione about the ideals of our American republic, and committed to upholding the rule of law and the United Stes Constitution. Benefits Help Review our benefits How you evalued You evalued for this job based on how well you meet the qualificions above. Once the announcement has closed, a review of your applicion package (resume, supporting documents, and responses to the questionnaire) used to determine whether you meet the qualificion requirements listed on this announcement. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility. If, after reviewing your resume and/or supporting documention, a determinion is made th you have infled your qualificions and/or experience, you may lose considerion for this position. You may claim Military Spouse preference. Military Spouse Preference (MSP) applicants will receive preference considerion and placed (if selected) the highest grade for which they have applied and are determined best qualified, up to and including the full performance level. You may claim Priority Placement Program (PPP) preference. DoD Priority Placement Program (PPP) Applicants will receive preference considerion the full-performance grade level only. Only MSP/PPP applicants currently occupying a formal training program position are entitled to exercise their priority stus. Interagency Career Transition Assistance Program (ICTAP). If you are a Federal employee in the competitive service and your agency has notified you in writing th you are a displaced employee eligible for ICTAP considerion, you may receive selection priority for this position. To receive selection priority, you must: (1) meet ICTAP eligibility criteria (2) be red well-qualified for the position and; (3) submit the approprie documention to support your ICTAP eligibility. To be considered well-qualified and receive selection priority applicants must sisfy all qualificion requirements for the position and receive a score of 90 or above. Additional informion about the program is on OPM's Career Transition Resources website. Benefits Help Review our benefits Required documents Required Documents Help The documents you are required to submit vary based on the authority you are using to apply (i.e., applying as a veteran, applying as a current permanent Federal employee, applying as a reinstement, etc). Please review the following links to see which documents you need to provide to prove your eligibility to apply: Applicant Checklist for Internal/MP Announcements (DoD) As described above, your complete applicion includes your resume, your responses to the online questionnaire, and documents which prove your eligibility to apply. If you fail to provide these documents, you marked as having an incomplete applicion package and you will not be considered any further. 1.

Your resume:

Your resume must be two pages or less and must support the specialized experience described in this announcement. Resumes exceeding two pages removed from considerion. For each relevant work experience, make sure you include the employer's name, job title, start and end des (include month and year), for qualificions purposes, the number of hours worked per week, and a brief description th show you can perform the tasks the required level listed in the job announcement. If your resume does not contain this informion, your applicion may be marked as incomplete, and you may not receive considerion for this position. Use plain language. Avoid using acronyms and terms th are not easily understood. The hiring agency will not make assumptions about wh's in your resume. If your resume includes a photograph or other inapproprie merial or content, it will not be used to make eligibility and qualificion determinions, and you may not be considered for this vacancy. For additional informion, to include formting tips, see: Wh to include in your resume . 2.

Other supporting documents:

Cover Letter, optional Most recent Performance Appraisal, if applicable Proof of Eligibility to

Apply:

Your applicion must include the documents which prove you are eligible to apply for the vacancy. The Proof of Eligibility document describes authorities commonly used in merit promotion recruitment and wh document(s) are required to prove you meet the requirements of the authority. You must meet the requirements of least one of the authorities listed in the Who May Apply section above to receive further considerion.

Time-in-grade documention:

If you are applying for a higher grade and your SF-50 has an effective de within the past year, it may not clearly demonstre you meet the one year time-in-grade requirement so you will need to provide an SF-50 which clearly demonstres you meet the time-in-grade requirements (examples of approprie SF-50s include Promotions, Within-grade Grade/Range Increases, and SF-50s with an effective de more than one year old). This position has an individual occupional requirement and/or allows for substitution of educion for experience. If you meet this requirement based on educion you MUST submit a copy of your transcript with your applicion package or you red ineligible.

See:

Transcripts and Licenses NOTE:

Documents submitted as part of the applicion package, to include supplemental documents, may be shared beyond the Human Resources Office. Some supplemental documents such as military orders and marriage certifices may contain personal informion for someone other than you. You may sanitize these documents to remove another person's personal informion before you submit your applicion. You may be asked to provide an un-sanitized version of the documents if you are selected to confirm your eligibility. How to Apply Help To apply for this position, you must complete the online questionnaire and submit the documention specified in the Required Documents section below. The complete applicion package must be submitted by 11:59 PM (EST) on 05/06/2026to receive considerion. To begin, click Apply to access the online applicion. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to cree one before beginning the applicion ( https://apply.usastaffing.gov/ViewQuestionnaire/12945259 ). Follow the prompts to select your resume and/or other supporting documents to be included with your applicion package. As a reminder, your resume must be two pages or less and must support the specialized experience described in this announcement. Resumes exceeding two pages removed from considerion. For additional informion, refer to the 'Required Documents' section. You will have the opportunity to upload additional documents to include in your applicion before it is submitted. Your uploaded documents may take several hours to clear the virus scan process. After acknowledging you have reviewed your applicion package, complete the Include Personal Informion section as you deem approprie and click to continue with the applicion process. You taken to the online applicion which you must complete in order to apply for the position. Complete the online applicion, verify the required documention is included with your applicion package, and submit the applicion. Your resume selected in USAJOBS included, but you must re-select other documents from your USAJOBS account or your applicion may be incomplete. It is your responsibility to verify th your applicion package (resume, supporting documents, and responses to the questionnaire) is complete, accure, and submitted by the closing de. Uploaded documents may take up to one hour to clear the virus scan. Additional informion on how to complete the online applicion process and submit your online applicion may be found on the USA Staffing Applicant Resource Center . To verify the stus of your applicion, log into your USAJOBS account ( https://www.usajobs.gov/applicant/profile/dashboard/ ), all of your applicions will appear on the Welcome screen. The Applicion Stus will appear along with the de your applicion was last upded. For informion on wh each Applicion Stus means, : https://help.usajobs.gov/how-to/applicion/stus . Agency contact informion Army Applicant Help Desk Website https://portal.chra.army.mil/hr_public?id=app_inq Address

JT-DD83CS EAST DHN

•GUTHRIE

DO NOT USE

Fort Drum, NY 13602 US Next steps If you provided an email address, you will receive an email message acknowledging receipt of your applicion. Your applicion package used to determine your eligibility, qualificions, and quality ranking for this position. If you are determined to be ineligible or not qualified, your applicion will receive no further considerion. Fair and transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. Criminal history inquiries Equal Employment Opportunity (EEO) Policy Financial suitability New employee probionary period Privacy Act Reasonable accommodion policy Selective Service Signure and false stements Social security number request Required Documents Help The documents you are required to submit vary based on the authority you are using to apply (i.e., applying as a veteran, applying as a current permanent Federal employee, applying as a reinstement, etc). Please review the following links to see which documents you need to provide to prove your eligibility to apply: Applicant Checklist for Internal/MP Announcements (DoD) As described above, your complete applicion includes your resume, your responses to the online questionnaire, and documents which prove your eligibility to apply. If you fail to provide these documents, you marked as having an incomplete applicion package and you will not be considered any further. 1.

Your resume:

Your resume must be two pages or less and must support the specialized experience described in this announcement. Resumes exceeding two pages removed from considerion. For each relevant work experience, make sure you include the employer's name, job title, start and end des (include month and year), for qualificions purposes, the number of hours worked per week, and a brief description th show you can perform the tasks the required level listed in the job announcement. If your resume does not contain this informion, your applicion may be marked as incomplete, and you may not receive considerion for this position. Use plain language. Avoid using acronyms and terms th are not easily understood. The hiring agency will not make assumptions about wh's in your resume. If your resume includes a photograph or other inapproprie merial or content, it will not be used to make eligibility and qualificion determinions, and you may not be considered for this vacancy. For additional informion, to include formting tips, see: Wh to include in your resume . 2.

Other supporting documents:

Cover Letter, optional Most recent Performance Appraisal, if applicable Proof of Eligibility to

Apply:

Your applicion must include the documents which prove you are eligible to apply for the vacancy. The Proof of Eligibility document describes authorities commonly used in merit promotion recruitment and wh document(s) are required to prove you meet the requirements of the authority. You must meet the requirements of least one of the authorities listed in the Who May Apply section above to receive further considerion.

Time-in-grade documention:

If you are applying for a higher grade and your SF-50 has an effective de within the past year, it may not clearly demonstre you meet the one year time-in-grade requirement so you will need to provide an SF-50 which clearly demonstres you meet the time-in-grade requirements (examples of approprie SF-50s include Promotions, Within-grade Grade/Range Increases, and SF-50s with an effective de more than one year old). This position has an individual occupional requirement and/or allows for substitution of educion for experience. If you meet this requirement based on educion you MUST submit a copy of your transcript with your applicion package or you red ineligible.

See:

Transcripts and Licenses NOTE:

Documents submitted as part of the applicion package, to include supplemental documents, may be shared beyond the Human Resources Office. Some supplemental documents such as military orders and marriage certifices may contain personal informion for someone other than you. You may sanitize these documents to remove another person's personal informion before you submit your applicion. You may be asked to provide an un-sanitized version of the documents if you are selected to confirm your eligibility. How to Apply Help To apply for this position, you must complete the online questionnaire and submit the documention specified in the Required Documents section below. The complete applicion package must be submitted by 11:59 PM (EST) on 05/06/2026to receive considerion. To begin, click Apply to access the online applicion. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to cree one before beginning the applicion ( https://apply.usastaffing.gov/ViewQuestionnaire/12945259 ). Follow the prompts to select your resume and/or other supporting documents to be included with your applicion package. As a reminder, your resume must be two pages or less and must support the specialized experience described in this announcement. Resumes exceeding two pages removed from considerion. For additional informion, refer to the 'Required Documents' section. You will have the opportunity to upload additional documents to include in your applicion before it is submitted. Your uploaded documents may take several hours to clear the virus scan process. After acknowledging you have reviewed your applicion package, complete the Include Personal Informion section as you deem approprie and click to continue with the applicion process. You taken to the online applicion which you must complete in order to apply for the position. Complete the online applicion, verify the required documention is included with your applicion package, and submit the applicion. Your resume selected in USAJOBS included, but you must re-select other documents from your USAJOBS account or your applicion may be incomplete. It is your responsibility to verify th your applicion package (resume, supporting documents, and responses to the questionnaire) is complete, accure, and submitted by the closing de. Uploaded documents may take up to one hour to clear the virus scan. Additional informion on how to complete the online applicion process and submit your online applicion may be found on the USA Staffing Applicant Resource Center . To verify the stus of your applicion, log into your USAJOBS account ( https://www.usajobs.gov/applicant/profile/dashboard/ ), all of your applicions will appear on the Welcome screen. The Applicion Stus will appear along with the de your applicion was last upded. For informion on wh each Applicion Stus means, : https://help.usajobs.gov/how-to/applicion/stus . Expand Hide how to apply Agency contact informion Army Applicant Help Desk Website https://portal.chra.army.mil/hr_public?id=app_inq Address

JT-DD83CS EAST DHN

•GUTHRIE

DO NOT USE

Fort Drum, NY 13602 US Next steps If you provided an email address, you will receive an email message acknowledging receipt of your applicion. Your applicion package used to determine your eligibility, qualificions, and quality ranking for this position. If you are determined to be ineligible or not qualified, your applicion will receive no further considerion. Expand Hide next steps Fair and transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. Criminal history inquiries Equal Employment Opportunity (EEO) Policy Financial suitability New employee probionary period Privacy Act Reasonable accommodion policy Selective Service Signure and false stements Social security number request Overview Help Accepting applicions Open & closing des 05/02/2026 to 05/06/2026 Salary $45,409•$59,031 per year Pay scale & grade GS 6 Locion 1 vacancy in the following locion: Fort Drum, NY Remote job No Telework eligible No Travel Required Not required Relocion expenses reimbursed No Appointment type Permanent Work schedule Full-time Service Competitive Promotion potential None Job family (Series) Supervisory stus No Security clearance Drug test No Position sensitivity and risk Trust determinion process Financial disclosure Bargaining unit stus Announcement number

HSJA-26-12945259-MP

Control number 867532300